Community Engagement Coordinator
City of Philadelphia, Managing Director's Office
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The Managing Director’s Office (MDO) manages and oversees the operations of the City, including the Rebuild Office, which is a staff exclusively on the implementation of the Rebuild initiative.
Rebuild is an initiative of the MDO to improve physical conditions in selected parks, recreation centers and libraries. Rebuild is expected to invest hundreds of millions of dollars over the course of the initiative and a new office was created to carry out Rebuild’s work. In addition to revitalizing neighborhood public spaces, Rebuild is focused using the projects it funds to empower and engage with community members and to promote economic opportunity for diverse businesses and individuals. Rebuild projects are carried out by a variety of partners, including consultants, nonprofit partners, and other City agencies. Rebuild works closely with the Philadelphia Parks and Recreation (PPR), the Free Library of Philadelphia (FLP) and other City departments.
Rebuild is placing a strong emphasis on community engagement. It is important that residents are given the opportunity to shape the improvements to their community spaces. Rebuild wants to ensure that residents are informed about projects taking place in their neighborhood and have meaningful, accessible, and inclusive opportunities to provide input on some of the changes that will result from the improvements. Rebuild’s community engagement guidelines can be found here.
To learn more about Rebuild, visit rebuild.phila.gov.
The Community Engagement Coordinator will report to Rebuild’s Deputy Director of Community Engagement & Communications.
High-quality community engagement is an essential component to Rebuild’s success. It’s important that residents and stakeholders for every Rebuild project are aware of the investment being made in their community facility and, whenever possible, are provided meaningful, accessible opportunities to provide input into the changes that will be made as a result of the Rebuild project.
The Community Engagement Coordinator will be responsible for supporting Rebuild’s efforts to ensure high-quality engagement for all Rebuild projects across the city. This will include supporting the planning and execution of engagement and outreach activities (e.g., tabling, sharing information with residents, following up with key stakeholders, etc.) and ensuring effective coordination among partners (e.g., facility staff, other city departments, nonprofit partners, consultants, etc.).
This position is entirely grant-funded and exempt from City Civil Service requirements.
The Community Engagement Coordinator’s primary responsibilities will include:
- Serve as an ambassador for Rebuild, helping to disseminate information about Rebuild’s goals, impact, and investment to community members and other key stakeholders.
- Serve as the Rebuild Office’s primary point of contact for community members at sites receiving improvements.
- Coordinate with Rebuild design and construction staff, staff from other City departments, consultants, and nonprofit partners to ensure quality engagement efforts and activities at all Rebuild sites.
- Coordinate with PPR and FLP to support volunteer groups (e.g., recreation advisory councils, friends groups, etc.) at sites where Rebuild projects are taking place.
- Track and manage direct communications to residents and staff at facilities receiving Rebuild improvements (e.g., in person updates, flyering, email updates, etc.).
- Represent Rebuild at weekend and evening events, as needed
- Coordinate and schedule meetings with community members and other stakeholders.
- Coordinate the development and dissemination of engagement resources (e.g., toolkits, trainings, etc.) for Rebuild partners.
- Coordinate and carry out outreach for Rebuild events, community meetings, etc.
- Plan and staff Rebuild events and community meetings.
- Other duties as assigned.
Qualifications (Education and Experience)
- Completion of a bachelor’s degree from an accredited institution preferred
- A minimum of 2 years of relevant experience
- Multilingual (Spanish) preferred, not required
- Experience working with diverse populations, preferably in Philadelphia neighborhoods
- Competent with Microsoft Office programs, and basic internet applications
- Demonstrated interest and engagement in parks, community development, youth programming, sustainability, athletics, or public administration
- Experience with and knowledge of City government preferred
- Ability to work on nights and weekends, as needed
- Valid Pennsylvania driver’s license and ability to travel locally
Competencies, Knowledge, Skills, and Abilities
- Effective Communication – Outstanding oral and written communications skills for various audiences, strong interpersonal skills and a track record of building effective relationships with people from diverse backgrounds.
- Adaptivity – Ability to drive change in challenging and complex projects, and to be a self-starter with the flexibility to both work independently and as part of a team.
- Public Speaking – Comfort with public speaking (e.g., community meetings), specifically in front of small and medium-sized groups.
- Attention to Detail and Organization – Strong organization skills, careful about details, thorough in completing tasks, ability to meet deadlines, and persistent in pursuit of goals.
- Commitment to Rebuild Values – Personal commitment equity and inclusion, which are two values that run throughout the programmatic design, structure, and implementation of Rebuild.
- Critical Thinking – Ability to use sound and accurate judgment and think creatively to resolve complex problems and the ability to multi-task under tight deadlines.
- Flexibility – Ability to operate in an “all-hands-on-deck” environment and an eagerness to contribute to the success of Rebuild, even when tasks may fall outside of core responsibilities.
- Collaborative – Ability to establish and maintain effective working relationships with internal and external stakeholders, such as other departments, partners and sponsors, the public, local, civic and business officials, and news organizations.
This position requires the ability to travel to all Rebuild sites.
Did you know?
- We are a Public Service Loan Forgiveness Program qualified employer
- 25% tuition discount program for City employees (and sometimes spouses and dependents as well) in partnership with area colleges and universities
- Comprehensive health coverage for employees and their eligible dependents
- A wellness program that offers eligibility into the discounted medical plan
- Paid vacation, sick leave, and holidays
- Generous retirement savings options
Successful candidate must be a city of Philadelphia resident within six months of hire
The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670 or send an email to firstname.lastname@example.org. For more information, go to: Human Relations Website: http://www.phila.gov/humanrelations/Pages/default.aspx