Annual Giving Programs Coordinator (The Barnes - F/T, Hybrid, $40-44K + Full Benefits)
The Barnes Foundation
The Annual Giving Programs Coordinator supports the Circles and Corporate Council Programs in acquiring, renewing, upgrading, and stewarding members at all levels. This position is integral to providing the highest level of customer service to our lead individual and corporate members, and facilitates the monthly and quarterly renewals cycles for the Circles and Corporate Council programs, respectively. The Coordinator is also responsible for producing and executing strong communications with members, maintaining data and reporting regarding these membership programs, and researching current members and prospects. This position will help organize and execute a robust calendar of related events and member programs and work closely with volunteer leadership committees. The Coordinator will support the Director of Individual Giving and Corporate Programs Manager.
Job Specific Competencies:
Coordinates Member Communications:
- Drafts and executes personalized and compelling Circles and Corporate Council member communications including solicitations, renewals, acknowledgements, invitations, benefit fulfillment, and e-communications in an accurate and timely manner.
- Creates membership cards for both programs, prints and distributes tickets for Corporate Council program, serves as the membership liaison for donors with special requests as needed.
- Develops and executes member acknowledgement, renewal, and monthly e-newsletter schedule – often in collaboration with Marketing, General Membership and Editorial teams.
- Coordinates with the Editorial Department to ensure current and accurate information about the Circles and Corporate Council programs on the Barnes website.
- Offers high level of customer service for Circles and Corporate Council members:
- Answers dedicated phone lines and responds to donor requests and inquiries via phone, mail, and email in a timely manner.
- Facilitates member renewals and upgrades by phone, email and web.
- Helps to steward and develop relationships with Contemporaries members and prospective members to grow the Contemporaries and to assist with event promotion.
- Manages the scheduling of Circles and Corporate donor visits, private tours, and special requests. Responsible for coordinating VIP visits with Visitor Services team, submitting names for the daily VIP lists and overseeing the appropriate assignment of docents for member tours.
- Greets members and their guests and represents the Barnes as needed during donor visits and membership events (both internal and external).
- Oversees schedule for and mailing of all stewardship materials.
Responsible for data entry into and retrieval from Raiser’s Edge/Salesforce:
- Maintains accurate and current donor files in Raiser’s Edge/Salesforce.
- Develops and runs membership queries and exports for event invitation mailing lists, e-mail communications, renewal solicitations, acknowledgements and monthly/annual reporting.
- Supports all fundraising activities by documenting actions and retrieving appropriate cultivation, solicitation, and stewardship strategies in Raiser’s Edge/Salesforce.
- Captures ongoing prospect gift strategies, ranking, purpose, size, or timing of proposals in Raiser’s Edge.
- Prepares departmental reporting for Circles and Corporate programs independently and in a timely and accurate manner.
Assists with coordination of member events:
- Handles administrative duties and logistics as needed in coordination with development, special events, and av teams.
- Supports corporate member events via donor recognition, including obtaining logos and other branding assets to display on site during events.
- Supports unique events for the Contemporaries.
- Supports development of guest lists and invitation mailings for stewardship, cultivation, and special events.
- Maintains member event registrations and produces guest lists.
- Provides support at member events and additional Development events, as needed.
- Manages post-event reporting and coordinates post-event follow-up for individual attendees.
- Works evening and weekend events, as needed.
- Researches and identifies members and prospects in conjunction with Development Services, in response to staff requests.
- Performs other duties as requested.
Effective Resource Use: Develops strategies and makes decisions that use time and resources wisely, manages resources effectively.
Customer Focus: Demonstrates desire to help or serve others; identifies, anticipates and addresses internal and external needs; does what is necessary to ensure satisfaction.
Problem-solving: Identifies problems and/or challenges. Weighs pros and cons of all possible solutions. Involves other in developing creative solutions to problems. Makes innovative use of computers and other information technology to contribute to problem solving. Produces practical solutions after carefully considering risks and alternatives. Willingly incorporates new and different information as it becomes available.
Relationship Building: Effectively builds and maintains harmonious, professional, respectful and productive relationships within The Barnes Foundation, professional field and community. Effectively works in a team setting. Communicates honestly and directly; shows diplomacy and tact. Uses appropriate channels of communication.
Professional Presentation: Complies with organization policy and procedure. Demonstrates self-awareness and understanding of others; listens well; perceives emotions, concerns and interests accurately, and uses these skills to advance The Barnes Foundation mission; creates a healthy work environment; shows composure; and respects people of different cultures, ages and genders.
Active Learning: Demonstrates curiosity and initiative to seek information; seeks to understand The Barnes Foundation business and outside factors that impact it; learns from best practices and generates fresh approaches; learns from experience and others; acquires skills; seeks feedback and advice resulting in improvement.
Initiative: Takes calculated risks and does things that are new, different, or out of the box when necessary to reach goals, speaks up, asserts oneself, makes tough decisions in a timely manner; takes responsibility for outcomes.
Ethics: Demonstrates ethical business practices; demonstrates and conducts oneself in a manner consistent with the organization’s mission statement and core values.
Promotes the continuous growth of the Barnes Foundation.
Interacts and communicates with fellow employees in a manner that promotes a harmonious and cooperative working environment in accordance with our Core Values.
Skills and Knowledge:
- Bachelor of Arts, preferably in Communications, Marketing, Business, Fundraising, or Art History or Associate’s Degree with two or more years related work experience.
- Strong skills in Microsoft Office, Excel, and Power Point.
- Strong interpersonal and professional skills necessary to work effectively with all Barnes Foundation constituents.
- Excellent organizational skills.
- Demonstrated strong interpersonal skills, maturity and good judgment, professionalism; capable of communicating with a diverse range of individuals.
- Ability to write clearly, succinctly, in a manner that appeals to a wide audience and is free from errors.
- Ability to work well independently; ability to manage multiple tasks and to prioritize.
- 2-4 years’ experience working in a membership, development, or alumni office, museum experience preferred.
- Knowledge of Blackbaud’s Raiser’s Edge and Salesforce.
About the Barnes:
Established as an educational institution, the Barnes Foundation carries out its mission by promoting appreciation of the arts and horticultural science, through the preservation, presentation, and interpretation of the collections of Albert C. and Laura L. Barnes.
Celebrated for its exceptional breadth, depth, and quality, the Barnes Foundation’s art collection has exceptional holdings of Impressionist, post-impressionist, and Modern art, and encompasses African Material Culture, Native American pottery and textiles, antiquities, Pennsylvania German decorative arts, metalwork, and more.
The Foundation engages diverse audiences through high-quality programs, including numerous special exhibitions and commissions, that reflect the range of the collection and our founders’ innovative educational vision. Recent initiatives have included the first US exhibition of the French painter Suzanne Valadon, a show that explored the enduring significance of our Native American collections, and a commission from Sir Isaac Julien that invites reflection on colonialism and the display of African material culture in museums in Europe and America.
Competitive Benefits Include:
Group health, dental and vision insurance; flexible spending accounts; short- and long-term disability and group life insurance; 403(b) with matching contributions; Employee Assistance Program; voluntary benefits; as well as paid vacation, personal time, sick time and holidays.
Please include a cover letter and an updated resume with your application, along with salary expectations.
The Barnes Foundation is an Equal Opportunity Employer and we’re committed to diversity and equal opportunity in our recruitment and hiring. Qualified candidates of all backgrounds are welcome and encouraged to apply for this position. Employees have rights under other laws including, but not limited to, the Family and Medical Leave Act and the Employee Polygraph Protection Act. We participate in E-Verify. Successful applicants for employment with the Barnes Foundation must be fully vaccinated against COVID-19 by the date of hire as a condition of employment, subject to requests for accommodation.