Box Office Staff

The Wilma Theater is seeking dedicated individuals with excellent customer service skills to work in our box office this season.
Reporting to the Box Office Manager, the primary responsibilities include assisting patrons with purchasing single tickets and subscriptions over the phone and in person, and acting as a representative of the Box Office during performances.
Candidates should have excellent telephone demeanor, and the ability to respond gracefully in high pressure situations. Must have a commitment to Equity and Inclusion. Multitasking and attention to detail are also crucial. Applicant must be comfortable working with a computerized ticketing system (experience with Tessitura is a plus).

Compensation
This is an hourly, part-time, non-exempt role with compensation of $15.75/hour.

Applications and Inquiries
To apply for this position, please e-mail your resume to tickets@wilmatheater.org.
Applications will be accepted until September 18, 2023.
Please indicate your availability to work nights and weekends. No phone calls please.

COVID-19 Vaccine Policy
The Wilma Theater requires all employees, whose work requires their physical presence on-site at spaces managed and operated by The Wilma Theater, to be fully vaccinated and up to date with the Pfizer or Moderna (bivalent) booster for COVID-19. Being “fully vaccinated” and “up to date” means that an individual is at least two weeks past their final dose of an authorized COVID-19 vaccine and booster regimen.

In order to be qualified for employment at the Wilma Theater, final candidates must comply with the vaccination requirement or receive an approved exemption. Exceptions to this policy include:
1. Employees who do not report to a workplace where other individuals (such as coworkers or customers) are present
2. Employees who are working exclusively from home/remote environment
3. Employees who have a documented and approved medical or religious exemption.

Mission Statement
The Wilma Theater creates living, adventurous art, presenting bold, original, well-crafted, thought-provoking productions that represent a range of voices, viewpoints, and styles. The Wilma’s organizational values were developed through conversations with Wilma staff, board, and HotHouse Company members. Our organizational values are curiosity, courage, care, rigor, joy, collaboration, and liberation.

Equal Opportunity Employer Statement
The Wilma Theater is an equal opportunity employer and does not discriminate against any employee or applicant on the basis of race, color, sex, gender, age, marital status, parental status, sexual orientation, religion, disability, or public assistance status in the recruitment, hiring, training, compensation, promotion, transfer, layoff, recall and termination of employees. The Wilma is committed to building a diverse, inclusive and equitable work environment. Those who identify as BIPOC, LGBTQ+, and other members of underrepresented communities are encouraged to apply.