Director of Programs
The Marsha P Johnson Institute
Who We Are
The Marsha P. Johnson Institute (MPJI) protects and defends the human rights
of black transgender people. We do this by organizing, advocating, creating
an intentional community to heal, developing transformative leadership, and
promoting our collective power. We intend to reclaim Marsha P. Johnson and
our relationship as Black trans people to her life and legacy. It is in our
reclaiming of Marsha that we give ourselves permission to reclaim autonomy to
our minds, to our bodies, and to our futures. We were founded both as a
response to the murders of Black trans women and women of color and how that
is connected to our exclusion from social justice issues, namely racial,
gender, and reproductive justice, as well as gun violence.
We invite members to learn about who Marsha P. Johnson was while exploring
themselves as well. MPJI seeks to eradicate systemic, community, and physical
violence that silences our community from actualizing freedom, joy, and
We were created to elevate, support, and nourish the voices of Black trans
people. Our community is made up of Black trans people and those committed
to undoing white supremacy in all of its forms. Our space is intended for the
sole purpose of bettering the Black trans community across the diaspora.
We believe that Black people are the future. We are committed to this
organization always being led by the most radical Black trans people whose
imaginations exist beyond the confines of the state. We invite all qualified
Black trans people to apply to be a part of our passionate staff.
This new position, Director of Programs, will provide strategic leadership,
supervision, and training to the program staff and client related volunteers.
This position oversees the planning, implementation and evaluation of all
MPJI programs, in accordance with MPJI’s goals and objectives. Expands and
strengthens a positive community image and develops staff and volunteers in a
manner that reflects the vision, mission and goals of MPJI. The Director of
Programs is an integral part of the Senior Level Leadership Team and will
work closely with the Executive Director, Director of Operations, and the
Director of Development to ensure overall organizational compliance and
quality programming. The Director of Programs is the primary liaison between
the program staff and the Executive Leadership. S/he (They) provide
feedback, insight, and solutions to the senior team as to the needs of staff
and clientele. The Director of Programs will be responsible for building the
department programs and staff structure.
Management and Supervision
• Provides direct supervision to the program management team and assigned
staff. Includes responsibility for recruitment, hiring, evaluation and
termination of direct reports. In conjunction with the management team,
responsible for overall supervision of program staff and volunteers.
• Assures that programs are properly staffed, directs management activities
and supports the management team to recruit, hire, assign, supervise,
evaluate and terminate program staff.
• Develops and implements processes that promote consistent expectations
for performance among management and staff.
• Complete annual staff evaluations and design performance plans for direct
reports. Ensure effective performance management for program staff.
• Carries out supervisory responsibilities in accordance with the
organization's policies and with all applicable laws and regulations.
• Provides support and training to the program team and assigned staff.
This includes, but is not limited to, orientation to services, service
delivery procedures, managing records, crisis intervention, and problem
resolution. In coordination with management, designs and implements
professional development activities for program staff and provides oversight
of staff and volunteer training and development opportunities.
• Provides all other aspects of staff support/supervision as needed.
Program Planning and Implementation
• In collaboration with the leadership team, funding sources, and other
affiliated MPJI staff, responsible for the development and coordination of
MPJI wide services. Continually seeks ways to improve or enhance services.
• Responsible for ensuring that services are provided in a manner that
meets the support needs of each individual and simultaneously addresses
safety and emergency procedures. This includes implementing procedures to
handle crisis intervention.
• Ensure client-centeredness and cultural appropriateness of programs and
services in keeping with MPJI’s goals and values.
• In coordination with the Executive Director and leadership team, develops
annual departmental goals in keeping with MPJI’s strategic goals and client
• Provides oversight of all program records including statistical data,
financial records, contractual reporting and other program-related documents
to ensure an above average audit by any and all auditing agencies.
• Coordinates all other aspects of service delivery as needed.
• In collaboration with the Executive Director, participates in the
development and monitoring of the fiscal aspects of the programs. This
includes contractual reporting on service goals and objectives and assuring
adequate financing for program operating needs and long-term goals.
• Participates in the organizational budget process, providing leadership,
context and communication concerning programmatic and staffing needs. This
includes quarterly financial budget reviews and oversight pertaining to
programmatic contracts and grants.
• Minimum of a BA, MA preferred
• At least 5+ years of experience in nonprofit field with at least 3 years
in a management role
• Demonstrated success developing and evaluating program models, and
selecting and successfully operationalizing innovative programs
• Proficient in using technology as a management reporting tool and
experience working with information technology staff to develop and implement
program evaluation systems
• Strong project management skills managing complex, multifaceted projects
resulting in measurable successes and program growth
• Strength in hiring, recruiting, managing, developing, coaching, and
retaining individuals and teams, empowering them to elevate their levels of
responsibility, span-of-control and performance
• Deep understanding of human resources, employee performance improvement
plans, and corrective action policies
• Excellent verbal and written communication skills with exceptional
attention to details
• Personal qualities of integrity, credibility, and a commitment to and
passion for MPJI’s mission
All MPJI staff should be
• Personable with a good sense of humor
• Solution-oriented with the ability to counterbalance problems with
• Energetic and committed to working in an entrepreneurial environment with
the ability to prioritize responsibilities while delivering timely and
accurate work product
The Marsha P Johnson Institute is an equal opportunity employer, we value and
seek a diverse workforce.
Location and salary
During the COVID-19 pandemic, this position is remote. Once it is safe to
return to work in person, this position will be located in New York City.
The salary range is between $85,000 and $95,000 annually based on experience.