PT Community Engagement Content Manager

About TransLash

TransLash tells trans stories to save trans lives. As a trusted source for journalists, thought-leaders, movement activists, researchers, and those wanting to know about trans people, we produce narratives about and for the trans community––accurately and reliably. At a time when disinformation about trans people is being used to undermine democracy and human rights, TransLash serves as a beacon of hope through the voices of our community that we share with the world. As an organization, we value diversity and encourage all of those with the required skills and experience to apply.

Job Summary

TransLash Media is seeking a creative, detail-oriented, and collaborative Community Engagement Content Manager to lead the development of digital content that serves and supports the transgender and gender non-conforming community. This part-time role will focus on crafting TransLash’s newsletter, resource guides, and other community-focused content that reflects TransLash’s values and provides clear, accessible, and useful information to our readers.

The ideal candidate will be a strong writer and editor who understands how to drive engagement through thoughtful, mission-aligned writing. Availability is required during East Coast business hours (9 AM–5 PM ET), with occasional evening and weekend support as needed.

Roles and Responsibilities:

• Create newsletter content that is timely, helpful, and relevant with a voice reflective of the wide-range of trans identities
• Research, write, and produce accessible, mission-aligned resource guides, toolkits, and long-form content that support and inform our audience
• Plan, write, and distribute bi-weekly and special-edition newsletters using Mailchimp
• Track and analyze performance metrics to improve newsletter content and reach
• Ensure content is accurate, clearly organized, easy to understand, and provides information for a wide range of audiences
• Collaborate with the full digital team to align community content with editorial calendars, campaigns, and audience needs
• Maintain and apply consistent voice, tone, and brand standards, as well as formatting and accessibility across all content
• Work cross-functionally with the digital team to ensure alignment between written and visual content
• Perform additional digital and administrative tasks as assigned to support the Director of Digital & Social Media

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.

Required Skills/Abilities:

• Demonstrated experience writing engaging, inclusive, and accessible content tailored to diverse audiences
• 3-5 years experience in digital content creation, communications, editorial, or similar roles focused on community-centered or public-facing writing
• Strong understanding of content organization and basic performance metrics
• Excellent command of grammar, AP Style (or similar), and plain language principles
• Proficiency with content management systems, newsletter tools (including Mailchimp and Substack), and collaborative platforms such as Google and Asana
• You also have:
  • Proven ability to collaborate across diverse cultures, backgrounds, and perspectives
  • Strong interpersonal, communication, and relationship-building skills
  • Skilled in balancing creative ideas with data-driven thinking
  • Highly organized with the ability to manage multiple projects and priorities
  • Effective time management and proactive planning from concept to execution
  • Self-motivated, ambitious, and entrepreneurial in approach

Core Competencies:

• Community-Centered Storytelling: Ability to write clearly, compellingly, and inclusively across digital formats with the focus of serving and informing the transgender and gender non-conforming community
• Detail-Oriented: Catch grammar, formatting, and consistency issues before publishing
• Creative & Resourceful Thinking: Bring fresh, original ideas and perspectives to community content with a strong alignment to TransLash’s mission and voice
• Strategic Content Planning: Understand how to develop and position content within broader brand, editorial, and campaign strategies
• Tech-Savvy & Adaptive: Comfortable using tools like MailChimp and WordPress; stays updated on digital tools, trends, and platforms, helping improve workflows and content creation
• Communication & Problem-Solving: Communicate clearly with the team and help address challenges, offering practical solutions where needed

Physical Requirements:

• Remaining in a stationary position, often sitting or standing for prolonged periods
• Prolonged periods working on a computer
• Communicating with others to exchange information
• Repeating motions that may include the wrists, hands and/or fingers
• Must be able to lift 15 pounds at a time.

Compensation:

$50 an hour plus benefits. Part-time employees are eligible for the following benefits:

• Medical Insurance
• Dental & Vision Insurance
• Life and AD&D Insurance
• Gym Reimbursement Program
• Wellness Rewards