Strategic Outreach and Partnerships Specialist

The Social Marketing and Communication (SMC) department within FHI 360’s U.S. Programs is a national leader in applying a science-based approach to social marketing and communication to address public health and other challenges in the U.S. SMC currently implements a diverse portfolio of social marketing, public relations, communication, and training and technical assistance projects in the U.S. that are funded by the Centers for Disease Control and Prevention, National Institutes of Health, private associations, and foundations. In the past decade, our team has worked on issues such as diabetes, emergency and pandemic preparedness, obesity prevention, sexual health, HIV, cancer, asthma, immunizations, violence prevention, access to health care, and tobacco control and cessation. Samples of our work can be viewed at smcgallery.fhi360.org.

The Strategic Outreach and Partnerships Specialist (Health Communications Specialist III) is a key position that will lead the scalable outreach task within SMC’s HIV Communication Team. The team supports CDC with the implementation of the Let's Stop HIV Together (Together) campaign in the United States, along with other projects within SMC.

Please note: Eastern time business hours are required for this position.

Key tasks will include:

• Providing leadership and day-to-day management of scalable outreach activities in partnership with the scalable outreach task lead.
• Managing various communication processes and workflows in support of strategic communication needs.
• Serving as a trusted communication advisor of scalable outreach task needs, content development, review, and approval.
• Working closely with the scalable outreach task lead and other task managers to coordinate activities and meet deadlines.
• Liaising with clients and acting as the main point of contact for all scalable outreach requests.
• Writing copy and content for a broad range of materials, including outreach products (toolkits, partner emails, recruitment letters), and project management resources (communication plans, creative briefs, strategy documents, and summary reports).
• Supporting project management activities, including developing and updating standard operating procedures for tracking and reporting task activities and preparing weekly project reports for the client.
• Collaborating with Design Lab, FHI 360’s in-house graphic design group, on scalable outreach task needs, including implementation guides for executing outreach events, creative products for engaging community members, and social media graphics for event promotion.

Major Responsibilities:

• Lead the development and implementation of new, innovative scalable outreach activities to pilot with partner organizations.
• Develop the overarching scalable outreach proposal for the contract year, as well as additional plans for implementing task activities such as community listening sessions, Together campaign outreach events and activities, and the development of implementation guides for executing outreach events.
• Develop findings and recommendations summary reports for scalable outreach task activities and contribute to the annual end-of-year report summarizing all campaign activities, lessons learned, and recommendations for future work.
• Liaise with FHI 360's creative development and design team to develop consumer outreach products, update existing products for partner use, and maintain a tracking database for all campaign print materials disseminated via partners or in-person events.
• May provide operational and technical support as needed such as writing and/or reviewing monthly technical reports, updating work plans, etc.
• Coordinate with subcontractors, vendors, researchers, other team members, partners, and clients to establish workflows and timelines and keep them up to date.
• Use good judgement to monitor and address client issues in a timely manner and keep senior project management apprised of activity progress and barriers.
• Contribute to the development of other key plans for the campaign, including the yearly strategic implementation plan and tactical plans for targeted campaign initiatives.
• Contribute to business development efforts, including proposal strategy, writing support, and development of speculative creative.
• Contribute to the team’s upbeat culture of innovation, customer service and excellence.
• Contribute to FHI 360 and SMC’s commitment to diversity, equity, and inclusion by applying a racial equity lens to project activities and development of materials so they are culturally appropriate and accessible to all groups.

Qualifications:

• Bachelor's degree in advertising, Public Relations, Journalism, English, Communications, Health Promotion or related field.
• 8+ years' experience with strategic communication, health communication, marketing, outreach, public relations, advertising, promotion, or other communications methods required.
• Excellent judgment and demonstrated ability to build and maintain positive relationships with external clients.
• Prior work experience in a non-governmental organization (NGO), government agency, or private organization preferred.
• Experience working with CDC or other federal government agencies is preferred.
• Familiarity with SharePoint and web-based content management platforms is preferred.
• Expertise with Microsoft Office Suite, including Microsoft Teams.
• Excellent technical and creative writing skills.
• Demonstrated experience in translating public health science into persuasive, digestible copy for consumers and professionals.
• Ability to thrive in high volume, dynamic environments and operates effectively amongst ambiguity.
• Exceptional organizational skills, attention to detail, and ability to manage projects with efficiency and diplomacy.
• Expertise in sexual health, including HIV prevention and treatment is highly preferred.
• Spanish-language fluency, both written and spoken preferred.
• Demonstrated knowledge of health communication and/or social marketing principles.
• Ability to work independently as well as part of a heavily matrixed team.
• Ability to prioritize and competently manage a variety of activities with multiple deadlines.
• Excellent written and verbal communication skills.

Typical Physical Demands:

• Typical office environment.
• Ability to spend long hours looking at computer screen and doing repetitive work on a keyboard.
• Ability to sit/stand for extended periods of time.
• Ability to lift/move 5 - 50 lbs.

Technology to be Used:

• Computer/Laptop, Microsoft applications (i.e., Office 365, SharePoint, Skype/Zoom/Teams), cell phone/mobile technology, and standard office equipment.

Travel Requirements:

• Up to 10% - 25%

Pay Equity and Benefits:

The expected hiring salary range for this role is listed below. FHI 360 pay ranges represent national averages that vary by geographic location. When determining an offer amount, FHI 360 factors in multiple considerations, including but not limited to: relevant years of experience and education possessed by the applicant, internal equity, business sector, and budget.

Base salary is only one component of our offer. FHI 360 contributes 12% of monthly base pay to a money purchase pension plan account. Additionally, all US based staff working full-time, which is calculated at 40 hours/week, receive 18 days of paid vacation per year, 12 sick days per year, and 11 holidays per year. Paid time off is reduced pro rata for employees working less than a full-time schedule.

Hiring Salary Range: $90,000 - $109,000

This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.

FHI 360 is an equal opportunity and affirmative action employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law.

Our values and commitments to safeguarding: FHI 360 is committed to preventing any type of abuse, exploitation and harassment in our work environments and programs, including sexual abuse, exploitation and harassment. FHI 360 takes steps to safeguard the welfare of everyone who engages with our organization and programs and requires that all personnel, including staff members and volunteers, share this commitment and sign our code of conduct. All offers of employment will be subject to appropriate screening checks, including reference, criminal record and terrorism finance checks. FHI 360 also participates in the Inter-Agency Misconduct Disclosure Scheme (MDS), facilitated by the Steering Committee for Humanitarian Response. In line with the MDS, we will request information from job applicants’ previous employers about any substantiated findings of sexual abuse, exploitation and/or harassment during the applicant’s tenure with previous employers. By applying, job applicants confirm their understanding of these recruitment procedures and consent to these screening checks.

FHI 360 will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.

FHI 360 fosters the strength and health of its workforce through a competitive benefits package, professional development and policies and programs that support a healthy work/life balance. Join our global workforce to make a positive difference for others — and yourself.