Fulfillment Coordinator

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The International LGBTQ+ Travel Association (IGLTA) is seeking a highly
motivated, detail-oriented,  customer-focused individual with excellent
communication and organizational skills to join our team  as Fulfillment
Coordinator for our Global Partners and Convention Sponsors. This work from
home  position reports to the Vice President–Global Partnerships, is
full-time and has the possibility for  domestic and international travel,
including attending mainstream and LGBTQ+ trade shows &  tourism conferences.
IGLTA is an internationally renowned LGBTQ+ travel brand that has been
operating continuously since  1983. We are a non-profit organization based in
Fort Lauderdale, Florida, marketing to LGBTQ+  travelers worldwide and
catering to the needs of the tourism companies that welcome them.
We are adding to our operations team to better meet the needs of our growing
Global Partner  portfolio and the increasing number of Convention Sponsors.
We aim to provide our partners and  sponsors with enhanced fulfillment of
their benefits by supporting their LGBTQ+ marketing efforts.
The successful candidate will be primarily focused on providing activation
and fulfillment support to  our partners and sponsors in addition to
administrative support to the Vice President – Global  Partnerships.
Principal job responsibility is coordination of partner/sponsor benefit
fulfillment, including: collecting  and reporting information on fulfillment
activities; creating fulfillment reports; establishing a working
relationship with our partners and sponsors by communicating via email or
telephone and in-person  meetings; establishing a working relationship with
the VP-Global Partnerships (based in Paris, France)  by regularly
communicating via email, telephone and in-person meetings; working with other
   departments (social media, marketing, communications, membership, web
development, etc.) and  outside vendors (e-blasts, display advertising). In
addition, there will be general administrative tasks  to support the
VP-Global Partnerships, the Global Partners and the Convention Sponsors.
The main goal is to provide service and support to our Global Partners and
Convention  Sponsors, ensuring they are receiving top value for their
investments, while also building a  professional working relationship
established on trust and respect, making sure their LGBTQ+  marketing
objectives are met and that their IGLTA partnership or sponsorship benefits
have  been fulfilled in a timely manner.

Qualifications and Experience
The ideal candidate:
● Has a bachelor’s degree in marketing, advertising or communications;
● Has previous experience working in corporate sponsorship creation,
design,  implementation, activation and fulfillment;
● Possesses excellent written and verbal communication skills;
● Is proficient with Microsoft Office products (Word, Excel, PowerPoint)
and digital  layout/publishing software (InDesign, Pages, etc.) and online
publishing platforms; ● Brings to the position excellent time management
skills, outstanding organizational skills  and the ability to handle multiple
projects simultaneously while respecting deadlines; ● Is comfortable
working virtually and in a small team environment;
● Is able to apply basic mathematics, able to calculate percentages, use
and interpret  formulas;
● Possesses the ability to jump from the creative side of marketing and
fulfillment to the  analytical side; is able to demonstrate why their ideas
are analytically sound; ● Understands and is proficient in the use of
social media publishing and analytical tools  including FaceBook, Twitter,
Instagram, YouTube, Hootsuite, etc.;
● Is innovative and creative, thinks outside of the box and is willing to
test new ideas, seek out  new solutions, is a fast learner and early adopter;
● Is eager to meet and exceed objectives and willing to take on more
responsibility; ● Is able to clearly communicate results to management in a
fast-paced environment; ● Pays attention to details and gets the job done;
is able to work autonomously; ● Must have exceptional people skills, an
outgoing personality and a positive attitude, is  optimistic, energetic, a
self-starter and seen as a “people person”;
● Speaks fluent English plus at least one additional language.
Essential Duties and Responsibilities
● Coordinate activation and fulfillment of partner and sponsor benefits;
ensure that partners and sponsors are receiving top value for their
● Create and update routine Global Partner Fulfillment reports, Convention
Sponsorship  Fulfillment reports and provide these reports to
partners/sponsors on a timely basis ● Coordinate fulfillment of Convention
Sponsorships leading up to and during the IGLTA  Global Convention, in
collaboration with the VP-Global Partnerships and the Meeting Planner ●
Create and update communication calendars and timelines for the various IGLTA
marketing  vehicles used by our partners and sponsors
● Create and monitor IGLTA social media content to promote our partners and
sponsors ● Bring value to partnerships and sponsorships by helping to
increase partner/sponsor  visibility amongst LGBTQ+ travelers and allied
travel professionals
● Participate in and contributed to strategic planning conversations that
surround our  partnership and sponsorship programs

How to Apply

IGLTA is an equal opportunity organization and encourages members of the transgender and gender non-conforming community, people of color, women, and people with disabilities to apply for this position. IGLTA has a Global Operations Team with virtual offices in six countries. This position is home-based and may include some travel. It is a full-time position in a small staff “hands on” environment. If you are interested in the position, please submit your resume and cover letter to iglta@iglta.org  

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