Community Health Outreach Worker - TGNB

Amida Care, the largest Medicaid HIV Special Needs Plan in NY, delivers a uniquely effective care model that has become a true benchmark for innovation, engagement, and member health outcomes. Our mission is to provide access to comprehensive care and coordinated services that facilitate positive health outcomes and general well-being for our members. This true integrative care model addresses psychosocial, housing, behavioral and medical services directly evolving around the needs of each member.

We are a community of individuals from diverse peoples who work together to actively foster a fair, equitable, inclusive environment where all employees receive an invitation to belong. Visit http://www.amidacareny.org for more information about the Amida Care culture.

We are actively seeking a highly motivated, innovative and experienced leader to join our team as the Community Health Outreach Worker – Transgender Nonbinary (TGNB). Compensation will be commensurate with experience.

Position Summary:

The Community Health Outreach Worker (CHOW) for the Transgender Nonbinary (TGNB) Program is a part-time position that assists with the outreach, education and counseling of a specified group of members; consistent with the philosophy, goals and objectives of Amida Care. The CHOW assists clients in adhering to their individual pre- and post-surgical care management plans, provides lived-experience counseling, and offers additional support to those with the greatest needs, particularly young TGNB people. The incumbent may also be an Amida Care Plan member.

Responsibilities:

• Provide assigned groups of members with general information pertaining to the Plan and healthcare access.
• Facilitate access to surgeries and related pre- and post-care medical visits.
• Provide home visits for specific members who may benefit from added support.
• Conduct pre- and post- surgery assessments and provide education on expectations and achievable goals.
• Foster trust in healthcare systems and promote healthy habits in young TGNB members.
• Act as patient advocate in specific situations and/or discussions with care providers.
• Counsel designated clients on basic harm reduction information and available resources.
• Provide social support and enhancement of self-esteem to assigned clients, with a focus on the young population.
• Assist Coordinator as needed.
• Identify barriers to care.
• Promote Sexual Behavioral Assessment and app uptake at sponsored sites and relevant events.
• Support data collection and entry.
• Perform outreach calls.
• Perform other duties as assigned.

Amida Care is Diversity, Equity and Inclusion employer committed to full inclusion and elimination of discrimination in all its forms. We strive to develop, promote and sustain a culture that values equity and leverages diversity and inclusiveness in all that we do.

EDUCATION REQUIRED

• High School Diploma or equivalency.

EXPERIENCES AND/OR SKILLS REQUIRED

• Demonstrated experience/ participation in community activities.
• Demonstrated judgment of safety, boundaries and confidentiality issues.
• Demonstrated competency in using Microsoft Outlook, Word, Excel, and ability to learn to use proprietary applications.
• Demonstrate understanding and sensitivity to multi-cultural values, beliefs, and attitudes of both internal and external contacts.
• Demonstrate appropriate behaviors in accordance with the organization’s vision, mission, and values.