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system<br />\r\n solutions<br />\r\n Troubleshoots and repairs audio visual and IT components<br />\r\n Trains and instructs the customer on the proper use of the equipment<br />\r\n Assists with preventive maintenance and upgrades of customer hardware and<br />\r\n software components<br />\r\n Travel to client sites as required<br />\r\n <br />\r\n Required Experience and Skills:<br />\r\n At least 5 years of audio visual commercial integration industry experience<br />\r\n in the role of an Audio Visual Field Technician<br />\r\n Must have experience loading and commissioning control programs, software,<br />\r\n and firmware (Q-SYS, BSS, AMX/Extron/Crestron/Biamp)<br />\r\n CCNA Certification or ability to obtain a CCNA within a year of the position.<br />\r\n Experience troubleshooting and supporting Video Conferencing and/or<br />\r\n Telepresence systems such as Polycom, Tandberg, Cisco, etc.<br />\r\n Must have experience troubleshooting and supporting Crestron, AMX, 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