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"array_path" => "revision_uid.0.entity" ] ] "title" => array:1 [ 0 => array:1 [ "value" => "Housing Assistance Manager" ] ] "created" => array:1 [ 0 => array:1 [ "value" => "1636392311" ] ] "changed" => array:1 [ 0 => array:1 [ "value" => "1636392381" ] ] "promote" => array:1 [ 0 => array:1 [ "value" => "0" ] ] "sticky" => array:1 [ 0 => array:1 [ "value" => "0" ] ] "default_langcode" => array:1 [ 0 => array:1 [ "value" => "1" ] ] "revision_default" => array:1 [ 0 => array:1 [ "value" => "1" ] ] "revision_translation_affected" => array:1 [ 0 => array:1 [ "value" => "1" ] ] "metatag" => array:7 [ 0 => array:2 [ "tag" => "meta" "attributes" => array:2 [ "name" => "title" "content" => "Housing Assistance Manager | TransWork" ] ] 1 => array:2 [ "tag" => "meta" "attributes" => array:2 [ "name" => "description" "content" => "Self, Inc. is a non-profit organization that has been providing services to some of Philadelphia’s most vulnerable communities for over 30 years. We offer a broad range of essential housing, social service, drug and alcohol" ] ] 2 => array:2 [ "tag" => "link" "attributes" => array:2 [ "rel" => "canonical" "href" => "https://transwork.org/jobs/housing-assistance-manager" ] ] 3 => array:2 [ "tag" => "meta" "attributes" => array:2 [ "property" => "og:image" "content" => "https://transwork.org/sites/default/files/styles/banner/public/2018-08/placeholder.jpg" ] ] 4 => array:2 [ "tag" => "meta" "attributes" => array:2 [ "property" => "og:image:url" "content" => "https://transwork.org/sites/default/files/styles/banner/public/2018-08/placeholder.jpg" ] ] 5 => array:2 [ "tag" => "meta" "attributes" => array:2 [ "property" => "og:image:secure_url" "content" => "https://transwork.org/sites/default/files/styles/banner/public/2018-08/placeholder.jpg" ] ] 6 => array:2 [ "tag" => "meta" "attributes" => array:2 [ "name" => "twitter:image" "content" => "https://transwork.org/sites/default/files/styles/banner/public/2018-08/placeholder.jpg" ] ] ] "path" => array:1 [ 0 => array:3 [ "alias" => "/jobs/housing-assistance-manager" "pid" => "231" "langcode" => "en" ] ] "menu_link" => [] "body" => array:1 [ 0 => array:3 [ "value" => """ <p>Self, Inc. is a non-profit organization that has been providing services to<br />\r\n some of Philadelphia’s most vulnerable communities for over 30 years. We<br />\r\n offer a broad range of essential housing, social service, drug and alcohol<br />\r\n treatment, vocational, and employment programs with the goal of supporting<br />\r\n individuals achieve self-sufficiency and sustain healthier lives (or improve<br />\r\n their quality of life). We provide these services to more than 7,000<br />\r\n individuals within the Philadelphia area.<br />\r\n Our mission is to motivate, empower, and inspire individuals to live their<br />\r\n best lives. With compassion at its core, our approach uses best practices and<br />\r\n evidence-based programming to pave the way for personal and community<br />\r\n transformation.<br />\r\n POSITION SUMMARY<br />\r\n The Housing Assistance Manager supports the mission of the SELF+ Cooperative<br />\r\n Permanent Supportive Housing (PSH) project by providing quality management of<br />\r\n the PSH sites for formerly chronically homeless individuals and families.<br />\r\n This includes funder compliance, coordination with and supervision of<br />\r\n supportive services staff (4), adhere to Housing First principles,<br />\r\n supervision of maintenance, efficient budget management, applicant screening,<br />\r\n efficient vacancy preparation, maintaining high occupancy rates, rent<br />\r\n collections, evictions, vendors and community partner relations. The Housing<br />\r\n Assistance Manager provides excellent customer service to tenants,<br />\r\n co-workers, vendors and community partners. The Housing Assistance Manager<br />\r\n will work with a team of Housing Support Coaches to provide single adults,<br />\r\n Community College of Philadelphia students who have aged out of foster care<br />\r\n and families living in SELF, Inc. Permanent Supportive Housing (PSH) with<br />\r\n supportive services such as individual coaching, connecting them with<br />\r\n mainstream benefits, teaching life and social skills to maintain long term<br />\r\n housing stability, assisting residents with applying for disability benefits<br />\r\n if necessary, financial literacy/budgeting and daily living skills. The<br />\r\n position will play a vital role in engaging residents through a person<br />\r\n centered, trauma informed and harm reduction approach.<br />\r\n PRIMARY RESPONSIBILITES<br />\r\n Objective A - Property Management<br />\r\n Collect rents and maintain computer records according to the Housing<br />\r\n Authority’s procedures and funding requirements. Monitor expenses to ensure<br />\r\n spending is within guideline<br />\r\n Prepare and monitor site budget and financial statements.<br />\r\n Post charges associated with work order, late charges, etc. by entering<br />\r\n them in computer and generating notice for residents.<br />\r\n Follow-up delinquent accounts and pursue collections in accordance with<br />\r\n established procedures.<br />\r\n Maintain resident’s files and related documentation regarding<br />\r\n continuing eligibility and adjustments.<br />\r\n Certify potential residents, conduct briefing and orientation sessions to<br />\r\n prospective tenants and market units to applicants to ensure occupancy in a<br />\r\n timely manner.<br />\r\n Show vacant apartments utilizing professional marketing procedures and<br />\r\n maintain a high level of continued occupancy by leasing property in a timely<br />\r\n manner. Complete rental agreements.<br />\r\n Verify eligibility according to property requirements, which may include<br />\r\n interviews, checking references and other information on resident’s<br />\r\n applications through Housing Authority’s approved credit and criminal<br />\r\n investigation.<br />\r\n SELF, Inc. Property Manager Position Description 2 | P a g e o f 4<br />\r\n Complete move-in and move-out reports, and send move in and move out<br />\r\n packages to Property Accountant for permanent filing and disbursement of<br />\r\n security deposits.<br />\r\n Address resident concerns in a timely, professional manner. Counsel<br />\r\n residents who are not complying with the terms of the lease, and concerning<br />\r\n delinquent payments.<br />\r\n Send/post all notices regarding compliance to rules and regulations when<br />\r\n a violation occurs. Recommend eviction if resident behavior warrants, and<br />\r\n prepare related documentation to support recommendation.<br />\r\n Issue purchase order numbers, track purchases from order through invoice.<br />\r\n Process invoices for correctness, accuracy, and proper coding.<br />\r\n Objective B - Supervising Personnel<br />\r\n Participate in pre-employment interviews and make hiring recommendations.<br />\r\n Supervise and train staff in compliance with organizational policies and<br />\r\n procedures. Work with management to address performance issues in an open,<br />\r\n direct and timely manner to assure staff are meeting performance<br />\r\n expectations.<br />\r\n Interpret and apply personnel policies, departmental policies, and other<br />\r\n relevant policies and procedures.<br />\r\n Review time and leave reports for assigned staff and train or assist in<br />\r\n training other site personnel.<br />\r\n Prepare and review performance appraisals and discuss with subordinates<br />\r\n as appropriate.<br />\r\n Recommend disciplinary action, as needed.<br />\r\n Assist and coordinate functions to assure a safe and productive work<br />\r\n environment.<br />\r\n Objective C - General Repair and Maintenance Including Grounds Maintenance<br />\r\n Oversee and communicate maintenance needs of the buildings, grounds,<br />\r\n sites, trash container areas and community space with the Philadelphia<br />\r\n Housing Authority (and SELF, Inc. Maintenance Department) to assure they are<br />\r\n clean, inviting and safe and not allowing any trash or debris to accumulate.<br />\r\n Keep and maintain relevant records.<br />\r\n Be sure all vacant apartments are cleaned immediately and made ready for<br />\r\n showing and occupancy within three days after move out. Keep and maintain<br />\r\n relevant records<br />\r\n Log all resident complaints and dispatch maintenance personnel promptly.<br />\r\n Items covered under warranties should be reported to the appropriate<br />\r\n maintenance companies and followed up for prompt repairs.<br />\r\n Generate work orders in response to requests for repairs from residents,<br />\r\n coordinate completion of repairs, and close out work orders in accordance<br />\r\n with established procedures.<br />\r\n Conduct property inspections, including move-in, housekeeping, and<br />\r\n grounds in order to assure adherence to established standards.<br />\r\n Be available at all times either personally, or through other site<br />\r\n personnel, for emergency calls.<br />\r\n Objective D - Tenant Relations<br />\r\n Refer residents with special problems, such as economic, social, legal,<br />\r\n health, etc. to supportive services staff or agencies that provide<br />\r\n assistance.<br />\r\n Regularly meet with Supportive Services Coordinator to address issues and<br />\r\n promote retention, assist with resident activities, address specific<br />\r\n problems, plan meetings, or support activities as appropriate.<br />\r\n Resolve conflict and complaints among residents, if possible, in order to<br />\r\n avoid grievances.<br />\r\n Assure all residents are treated in a fair and consistent manner.<br />\r\n Participate in hearings and appeals, and prepare and submit incident<br />\r\n reports, as needed.<br />\r\n Visit tenant sites as needed.<br />\r\n SELF, Inc. Property Manager Position Description 3 | P a g e o f 4<br />\r\n Knowledge, Skills and Abilities<br />\r\n Housing Authority policies and procedures, particularly as they pertain<br />\r\n to property management.<br />\r\n Laws and standards that apply to property management, such as Fair<br />\r\n Housing Laws, Landlord-Tenant Law, OSHA Standards, local and state building<br />\r\n codes.<br />\r\n Basic knowledge of building maintenance, fire prevention and liability<br />\r\n reduction principles.<br />\r\n Basic office practices, procedures, and equipment.<br />\r\n Operation of the Housing Authority's computer system and software.<br />\r\n The agencies that provide assistance and services to residents, including<br />\r\n some knowledge of eligibility requirements.<br />\r\n Basic English in order to communicate verbally and in writing.<br />\r\n Mathematics sufficient to perform calculations required for summarizing<br />\r\n rent collections, making deposits, and for rent adjustments.<br />\r\n Maintain required records such as tenant files, vacancy reports, etc.<br />\r\n Read and interpret policies and guidelines in order to make sound<br />\r\n decisions.<br />\r\n Write and speak professionally<br />\r\n Work cooperatively with other agency staff and community officials.<br />\r\n Work independently with minimal supervision.<br />\r\n Present a professional and positive attitude to residents, staff and<br />\r\n other organizations.<br />\r\n Education and Qualifications<br />\r\n BA/BS degree with demonstrated experience in working with mental illness,<br />\r\n addiction, and dual diagnosis. Preferably with the homeless population.<br />\r\n Property Management Certification a plus.<br />\r\n Four years full-time related experience, including property management,<br />\r\n low-income tax credits, rent collections, leasing of units, execution of<br />\r\n lease, knowledge of public housing programs, and the ability to work with<br />\r\n low-income individuals.<br />\r\n Experience in providing direct services to individuals and acting as a<br />\r\n strong advocate for underserved populations. Experience in a residential<br />\r\n setting is strongly preferred.<br />\r\n Strong computer literacy in data entry, internet research, Microsoft<br />\r\n Office, etc.<br />\r\n Knowledge of Philadelphia behavioral health, substance use/abuse, and<br />\r\n affordable/assisted housing programs, services, and resources.<br />\r\n SELF, Inc. Property Manager Position Description 4 | P a g e o f 4<br />\r\n Knowledge in crisis intervention, conflict resolution, group facilitation<br />\r\n and advising required.<br />\r\n Coaching and/or case management experience preferred.<br />\r\n Demonstrated ability to work effectively as a team member.<br />\r\n Must possess strong verbal and written communication skills.<br />\r\n Valid Pennsylvania driver’s license is preferred.<br />\r\n Criminal background.<br />\r\n Disclaimer: The information provided in this description has been designed to<br />\r\n indicate the general nature and level of work performed by the Housing<br />\r\n Assistance Manager. It is not designed to be interpreted as a comprehensive<br />\r\n inventory of all duties, responsibilities, qualifications and working<br />\r\n conditions required of employees assigned to this job. Management has the<br />\r\n sole discretion to add or modify duties of the job and to designate other<br />\r\n functions as essential at any time. This job description is not an employment<br />\r\n agreement or contract.</p>\r\n """ "summary" => "" "format" => "full_html" ] ] "field_agree_to_allow" => [] "field_agree_to_receive" => [] "field_application_deadline" => [] "field_application_instructions" => array:1 [ 0 => array:2 [ "value" => "<p>Please send cover letter and resume to <a href="mailto:jobs@selfincorp.org" target="_blank">jobs@selfincorp.org</a></p>\r\n" "format" => "full_html" ] ] "field_application_start_date" => [] "field_business_name" => array:1 [ 0 => array:1 [ "value" => "SELF Incorporated" ] ] "field_company_logo" => [] "field_confirm_rules" => [] "field_confirm_terms" => [] "field_contact_email" => [] "field_contact_email_transwork" => [] "field_contact_name" => [] "field_contact_name_transwork" => [] "field_contact_phone" => [] "field_contact_phone_transwork" => [] "field_contact_title" => [] "field_date_close" => array:1 [ 0 => array:1 [ "value" => "2022-01-07" ] ] "field_date_posted" => array:1 [ 0 => array:1 [ "value" => "2021-11-08" ] ] "field_education" => [] "field_employer" => [] "field_experience_level" => [] "field_industry" => array:1 [ 0 => array:3 [ "target_id" => "25" "entity" => array:19 [ "tid" => array:1 [ 0 => array:1 [ "value" => "25" ] ] "uuid" => array:1 [ 0 => array:1 [ "value" => "bef57089-4583-4e51-92be-80746c7e0c30" ] ] "revision_id" => array:1 [ 0 => array:1 [ "value" => "25" ] ] "langcode" => array:1 [ 0 => array:1 [ "value" => "en" ] ] "vid" => array:1 [ 0 => array:3 [ "target_id" => "industry" "entity" => array:9 [ "uuid" => "f0df3ba2-417b-48af-9a18-072913dafd78" "langcode" => "en" "status" => true "dependencies" => [] "name" => "Industry" "vid" => "industry" "description" => null "weight" => 0 "new_revision" => false ] "bundle" => "taxonomy_vocabulary" ] ] "revision_created" => array:1 [ 0 => array:1 [ "value" => "1567107689" ] ] "revision_user" => [] "revision_log_message" => [] "status" => array:1 [ 0 => array:1 [ "value" => "1" ] ] "name" => array:1 [ 0 => array:1 [ "value" => "Nonprofit" ] ] "description" => array:1 [ 0 => array:2 [ "value" => null "format" => null ] ] "weight" => array:1 [ 0 => array:1 [ "value" => "0" ] ] "parent" => array:1 [ 0 => array:1 [ "target_id" => "0" ] ] "changed" => array:1 [ 0 => array:1 [ "value" => "1567107689" ] ] "default_langcode" => array:1 [ 0 => array:1 [ "value" => "1" ] ] "revision_default" => array:1 [ 0 => array:1 [ "value" => "1" ] ] "revision_translation_affected" => array:1 [ 0 => array:1 [ "value" => "1" ] ] "metatag" => array:6 [ 0 => array:2 [ "tag" => "meta" "attributes" => array:2 [ "name" => "title" "content" => "Nonprofit | TransWork" ] ] 1 => array:2 [ "tag" => "link" "attributes" => array:2 [ "rel" => "canonical" "href" => "https://transwork.org/taxonomy/term/25" ] ] 2 => array:2 [ "tag" => "meta" "attributes" => array:2 [ "property" => "og:image" "content" => "https://transwork.org/sites/default/files/styles/banner/public/2018-08/placeholder.jpg" ] ] 3 => array:2 [ "tag" => "meta" "attributes" => array:2 [ "property" => "og:image:url" "content" => "https://transwork.org/sites/default/files/styles/banner/public/2018-08/placeholder.jpg" ] ] 4 => array:2 [ "tag" => "meta" "attributes" => array:2 [ "property" => "og:image:secure_url" "content" => "https://transwork.org/sites/default/files/styles/banner/public/2018-08/placeholder.jpg" ] ] 5 => array:2 [ "tag" => "meta" "attributes" => array:2 [ "name" => "twitter:image" "content" => "https://transwork.org/sites/default/files/styles/banner/public/2018-08/placeholder.jpg" ] ] ] "path" => array:1 [ 0 => array:1 [ "langcode" => "en" ] ] ] "bundle" => "industry" ] ] "field_job_status" => [] "field_job_summary" => [] "field_job_type" => array:1 [ 0 => array:1 [ "value" => "1" ] ] "field_link_to_apply" => [] "field_location" => array:1 [ 0 => array:1 [ "value" => "Philadelphia Metro Area" ] ] "field_organization_website" => [] "field_salary" => [] "field_salary_annual_minimum" => [] "field_salary_hourly_minimum" => [] "field_salary_range_maximum" => [] "field_salary_range_minimum" => [] "field_salary_type" => [] "field_skills" => [] "field_work_location" => [] ]
