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"array_path" => "revision_uid.0.entity" ] ] "title" => array:1 [ 0 => array:1 [ "value" => "Enrollment and Recertification Specialist" ] ] "created" => array:1 [ 0 => array:1 [ "value" => "1695930909" ] ] "changed" => array:1 [ 0 => array:1 [ "value" => "1695931192" ] ] "promote" => array:1 [ 0 => array:1 [ "value" => "0" ] ] "sticky" => array:1 [ 0 => array:1 [ "value" => "0" ] ] "default_langcode" => array:1 [ 0 => array:1 [ "value" => "1" ] ] "revision_default" => array:1 [ 0 => array:1 [ "value" => "1" ] ] "revision_translation_affected" => array:1 [ 0 => array:1 [ "value" => "1" ] ] "metatag" => array:7 [ 0 => array:2 [ "tag" => "meta" "attributes" => array:2 [ "name" => "title" "content" => "Enrollment and Recertification Specialist | TransWork" ] ] 1 => array:2 [ "tag" => "meta" "attributes" => array:2 [ "name" => "description" "content" => "" ] ] 2 => array:2 [ "tag" => "link" "attributes" => array:2 [ "rel" => "canonical" "href" => "https://transwork.org/jobs/enrollment-and-recertification-specialist" ] ] 3 => array:2 [ "tag" => "meta" "attributes" => array:2 [ "property" => "og:image" "content" => "https://transwork.org/sites/default/files/styles/banner/public/2018-08/placeholder.jpg" ] ] 4 => array:2 [ "tag" => "meta" "attributes" => array:2 [ "property" => "og:image:url" "content" => "https://transwork.org/sites/default/files/styles/banner/public/2018-08/placeholder.jpg" ] ] 5 => array:2 [ "tag" => "meta" "attributes" => array:2 [ "property" => "og:image:secure_url" "content" => "https://transwork.org/sites/default/files/styles/banner/public/2018-08/placeholder.jpg" ] ] 6 => array:2 [ "tag" => "meta" "attributes" => array:2 [ "name" => "twitter:image" "content" => "https://transwork.org/sites/default/files/styles/banner/public/2018-08/placeholder.jpg" ] ] ] "path" => array:1 [ 0 => array:3 [ "alias" => "/jobs/enrollment-and-recertification-specialist" "pid" => "728" "langcode" => "en" ] ] "menu_link" => [] "body" => array:1 [ 0 => array:3 [ "value" => "<p style="-webkit-text-size-adjust:auto;-webkit-text-stroke-width:0px;caret-color:rgb(35, 36, 41);color:rgb(35, 36, 41);font-family:BlinkMacSystemFont, -apple-system, "Segoe UI", Roboto, Oxygen-Sans, Ubuntu, Cantarell, "Helvetica Neue", sans-serif;font-size:16px;font-style:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;margin:1em 0px;orphans:auto;text-align:start;text-decoration:none;text-indent:0px;text-transform:none;white-space:normal;widows:auto;word-spacing:0px;">Amida Care, the largest Medicaid HIV Special Needs Plan in NY, delivers a uniquely effective care model that has become a true benchmark for innovation, engagement and member health outcomes. Our mission is to provide access to comprehensive care and coordinated services that facilitate positive health outcomes and general well-being for our members. This true integrative care model addresses psychosocial, housing, behavioral and medical services directly evolving around the needs of each member.</p><p style="-webkit-text-size-adjust:auto;-webkit-text-stroke-width:0px;caret-color:rgb(35, 36, 41);color:rgb(35, 36, 41);font-family:BlinkMacSystemFont, -apple-system, "Segoe UI", Roboto, Oxygen-Sans, Ubuntu, Cantarell, "Helvetica Neue", sans-serif;font-size:16px;font-style:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;margin:1em 0px;orphans:auto;text-align:start;text-decoration:none;text-indent:0px;text-transform:none;white-space:normal;widows:auto;word-spacing:0px;">We are a community of individuals from diverse peoples who work together to actively foster a fair, equitable, inclusive environment where all employees receive an invitation to belong. Visit <a style="background-color:transparent;color:rgb(0, 62, 204);" href="http://www.amidacareny.org">www.amidacareny.org</a> for more information about the Amida Care culture.</p><p style="-webkit-text-size-adjust:auto;-webkit-text-stroke-width:0px;caret-color:rgb(35, 36, 41);color:rgb(35, 36, 41);font-family:BlinkMacSystemFont, -apple-system, "Segoe UI", Roboto, Oxygen-Sans, Ubuntu, Cantarell, "Helvetica Neue", sans-serif;font-size:16px;font-style:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;margin:1em 0px;orphans:auto;text-align:start;text-decoration:none;text-indent:0px;text-transform:none;white-space:normal;widows:auto;word-spacing:0px;">We are actively seeking a highly motivated, innovative and experienced leader to join our team as the Enrollment and Recertification Specialist. Compensation will be commensurate with experience.</p><h2 style="-webkit-text-size-adjust:auto;-webkit-text-stroke-width:0px;caret-color:rgb(35, 36, 41);color:rgb(35, 36, 41);font-family:BlinkMacSystemFont, -apple-system, "Segoe UI", Roboto, Oxygen-Sans, Ubuntu, Cantarell, "Helvetica Neue", sans-serif;font-size:16px;font-style:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;margin:1em 0px;orphans:auto;text-align:start;text-decoration:none;text-indent:0px;text-transform:none;white-space:normal;widows:auto;word-spacing:0px;"><strong>Position Summary:</strong></h2><p style="-webkit-text-size-adjust:auto;-webkit-text-stroke-width:0px;caret-color:rgb(35, 36, 41);color:rgb(35, 36, 41);font-family:BlinkMacSystemFont, -apple-system, "Segoe UI", Roboto, Oxygen-Sans, Ubuntu, Cantarell, "Helvetica Neue", sans-serif;font-size:16px;font-style:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;margin:1em 0px;orphans:auto;text-align:start;text-decoration:none;text-indent:0px;text-transform:none;white-space:normal;widows:auto;word-spacing:0px;">The position is responsible for assisting prospective members with enrolling into Amida Care’s Special Needs Plan, and assisting current members with their Medicaid recertification applications by phone and in-person as needed. They serve as a subject matter expert for Amida Care’s Managed Care Plan and Services; and, responsible for closing of enrollment leads. This position includes both in-house and external outreach efforts to current and prospective members as directed.</p><p style="-webkit-text-size-adjust:auto;-webkit-text-stroke-width:0px;caret-color:rgb(35, 36, 41);color:rgb(35, 36, 41);font-family:BlinkMacSystemFont, -apple-system, "Segoe UI", Roboto, Oxygen-Sans, Ubuntu, Cantarell, "Helvetica Neue", sans-serif;font-size:16px;font-style:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;margin:1em 0px;orphans:auto;text-align:start;text-decoration:none;text-indent:0px;text-transform:none;white-space:normal;widows:auto;word-spacing:0px;"><strong>Responsibilities:</strong></p><ul><li><p style="-webkit-text-size-adjust:auto;-webkit-text-stroke-width:0px;caret-color:rgb(35, 36, 41);color:rgb(35, 36, 41);font-family:BlinkMacSystemFont, -apple-system, "Segoe UI", Roboto, Oxygen-Sans, Ubuntu, Cantarell, "Helvetica Neue", sans-serif;font-size:16px;font-style:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;margin:1em 0px;orphans:auto;text-align:start;text-decoration:none;text-indent:0px;text-transform:none;white-space:normal;widows:auto;word-spacing:0px;">Outreach prospective members received as a lead and /or other sources defined by management.</p></li><li><p style="-webkit-text-size-adjust:auto;-webkit-text-stroke-width:0px;caret-color:rgb(35, 36, 41);color:rgb(35, 36, 41);font-family:BlinkMacSystemFont, -apple-system, "Segoe UI", Roboto, Oxygen-Sans, Ubuntu, Cantarell, "Helvetica Neue", sans-serif;font-size:16px;font-style:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;margin:1em 0px;orphans:auto;text-align:start;text-decoration:none;text-indent:0px;text-transform:none;white-space:normal;widows:auto;word-spacing:0px;">Educate and assist prospective members with the enrollment in the Amida Care plan in accordance with the New York State Marketplace guidelines, via phone or in person, as directed.</p></li><li><p style="-webkit-text-size-adjust:auto;-webkit-text-stroke-width:0px;caret-color:rgb(35, 36, 41);color:rgb(35, 36, 41);font-family:BlinkMacSystemFont, -apple-system, "Segoe UI", Roboto, Oxygen-Sans, Ubuntu, Cantarell, "Helvetica Neue", sans-serif;font-size:16px;font-style:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;margin:1em 0px;orphans:auto;text-align:start;text-decoration:none;text-indent:0px;text-transform:none;white-space:normal;widows:auto;word-spacing:0px;">Attend member and community events as needed. This includes events held during non-traditional work hours.</p></li><li><p style="-webkit-text-size-adjust:auto;-webkit-text-stroke-width:0px;caret-color:rgb(35, 36, 41);color:rgb(35, 36, 41);font-family:BlinkMacSystemFont, -apple-system, "Segoe UI", Roboto, Oxygen-Sans, Ubuntu, Cantarell, "Helvetica Neue", sans-serif;font-size:16px;font-style:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;margin:1em 0px;orphans:auto;text-align:start;text-decoration:none;text-indent:0px;text-transform:none;white-space:normal;widows:auto;word-spacing:0px;">Conduct outreach calls to existing members to assist with recertification process based on departmental protocols, to achieve weekly and monthly productivity goals.</p></li><li><p style="-webkit-text-size-adjust:auto;-webkit-text-stroke-width:0px;caret-color:rgb(35, 36, 41);color:rgb(35, 36, 41);font-family:BlinkMacSystemFont, -apple-system, "Segoe UI", Roboto, Oxygen-Sans, Ubuntu, Cantarell, "Helvetica Neue", sans-serif;font-size:16px;font-style:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;margin:1em 0px;orphans:auto;text-align:start;text-decoration:none;text-indent:0px;text-transform:none;white-space:normal;widows:auto;word-spacing:0px;">Explain benefits and services offered by Amida Care as requested or needed when assisting members with recertification.</p></li><li><p style="-webkit-text-size-adjust:auto;-webkit-text-stroke-width:0px;caret-color:rgb(35, 36, 41);color:rgb(35, 36, 41);font-family:BlinkMacSystemFont, -apple-system, "Segoe UI", Roboto, Oxygen-Sans, Ubuntu, Cantarell, "Helvetica Neue", sans-serif;font-size:16px;font-style:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;margin:1em 0px;orphans:auto;text-align:start;text-decoration:none;text-indent:0px;text-transform:none;white-space:normal;widows:auto;word-spacing:0px;">Conduct off site visits for members who need and/or request assistance with recertifying, including working on Amida Care’s Recreational Vehicles (RV), when directed.</p></li><li><p style="-webkit-text-size-adjust:auto;-webkit-text-stroke-width:0px;caret-color:rgb(35, 36, 41);color:rgb(35, 36, 41);font-family:BlinkMacSystemFont, -apple-system, "Segoe UI", Roboto, Oxygen-Sans, Ubuntu, Cantarell, "Helvetica Neue", sans-serif;font-size:16px;font-style:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;margin:1em 0px;orphans:auto;text-align:start;text-decoration:none;text-indent:0px;text-transform:none;white-space:normal;widows:auto;word-spacing:0px;">Accurately document all member recertification, and enrollments via designated tools including Salesforce, email, and other tools as assigned by management.</p></li></ul><p style="-webkit-text-size-adjust:auto;-webkit-text-stroke-width:0px;caret-color:rgb(35, 36, 41);color:rgb(35, 36, 41);font-family:BlinkMacSystemFont, -apple-system, "Segoe UI", Roboto, Oxygen-Sans, Ubuntu, Cantarell, "Helvetica Neue", sans-serif;font-size:16px;font-style:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;margin:1em 0px;orphans:auto;text-align:start;text-decoration:none;text-indent:0px;text-transform:none;white-space:normal;widows:auto;word-spacing:0px;"><strong>Amida Care is Diversity, Equity and Inclusion employer committed to full inclusion and elimination of discrimination in all its forms. We strive to develop, promote and sustain a culture that values equity and leverages diversity and inclusiveness in all that we do.</strong></p><p style="-webkit-text-size-adjust:auto;-webkit-text-stroke-width:0px;caret-color:rgb(35, 36, 41);color:rgb(35, 36, 41);font-family:BlinkMacSystemFont, -apple-system, "Segoe UI", Roboto, Oxygen-Sans, Ubuntu, Cantarell, "Helvetica Neue", sans-serif;font-size:16px;font-style:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;margin:1em 0px;orphans:auto;text-align:start;text-decoration:none;text-indent:0px;text-transform:none;white-space:normal;widows:auto;word-spacing:0px;">Amida Care requires that all candidates selected for employment must provide proof of full Covid-19 Vaccination upon acceptance of an offer of employment.</p><h2 style="-webkit-text-size-adjust:auto;-webkit-text-stroke-width:0px;caret-color:rgb(35, 36, 41);color:rgb(35, 36, 41);font-family:BlinkMacSystemFont, -apple-system, "Segoe UI", Roboto, Oxygen-Sans, Ubuntu, Cantarell, "Helvetica Neue", sans-serif;font-size:16px;font-style:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;margin:1em 0px;orphans:auto;text-align:start;text-decoration:none;text-indent:0px;text-transform:none;white-space:normal;widows:auto;word-spacing:0px;"><strong>EDUCATION REQUIRED</strong></h2><ul><li><p style="-webkit-text-size-adjust:auto;-webkit-text-stroke-width:0px;caret-color:rgb(35, 36, 41);color:rgb(35, 36, 41);font-family:BlinkMacSystemFont, -apple-system, "Segoe UI", Roboto, Oxygen-Sans, Ubuntu, Cantarell, "Helvetica Neue", sans-serif;font-size:16px;font-style:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;margin:1em 0px;orphans:auto;text-align:start;text-decoration:none;text-indent:0px;text-transform:none;white-space:normal;widows:auto;word-spacing:0px;">High School Diploma and /minimum 2 years of relevant work experience</p></li></ul><h2 style="-webkit-text-size-adjust:auto;-webkit-text-stroke-width:0px;caret-color:rgb(35, 36, 41);color:rgb(35, 36, 41);font-family:BlinkMacSystemFont, -apple-system, "Segoe UI", Roboto, Oxygen-Sans, Ubuntu, Cantarell, "Helvetica Neue", sans-serif;font-size:16px;font-style:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;margin:1em 0px;orphans:auto;text-align:start;text-decoration:none;text-indent:0px;text-transform:none;white-space:normal;widows:auto;word-spacing:0px;"><strong>EXPERIENCES AND/OR SKILLS REQUIRED</strong></h2><ul><li><p style="-webkit-text-size-adjust:auto;-webkit-text-stroke-width:0px;caret-color:rgb(35, 36, 41);color:rgb(35, 36, 41);font-family:BlinkMacSystemFont, -apple-system, "Segoe UI", Roboto, Oxygen-Sans, Ubuntu, Cantarell, "Helvetica Neue", sans-serif;font-size:16px;font-style:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;margin:1em 0px;orphans:auto;text-align:start;text-decoration:none;text-indent:0px;text-transform:none;white-space:normal;widows:auto;word-spacing:0px;">Prior health plan (Medicaid-Manage care) experience preferred</p></li><li><p style="-webkit-text-size-adjust:auto;-webkit-text-stroke-width:0px;caret-color:rgb(35, 36, 41);color:rgb(35, 36, 41);font-family:BlinkMacSystemFont, -apple-system, "Segoe UI", Roboto, Oxygen-Sans, Ubuntu, Cantarell, "Helvetica Neue", sans-serif;font-size:16px;font-style:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;margin:1em 0px;orphans:auto;text-align:start;text-decoration:none;text-indent:0px;text-transform:none;white-space:normal;widows:auto;word-spacing:0px;">Must be able to travel and work in all five boroughs of New York City as needed.</p></li><li><p style="-webkit-text-size-adjust:auto;-webkit-text-stroke-width:0px;caret-color:rgb(35, 36, 41);color:rgb(35, 36, 41);font-family:BlinkMacSystemFont, -apple-system, "Segoe UI", Roboto, Oxygen-Sans, Ubuntu, Cantarell, "Helvetica Neue", sans-serif;font-size:16px;font-style:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;margin:1em 0px;orphans:auto;text-align:start;text-decoration:none;text-indent:0px;text-transform:none;white-space:normal;widows:auto;word-spacing:0px;">Must be able to work flexible schedule as needed.</p></li><li><p style="-webkit-text-size-adjust:auto;-webkit-text-stroke-width:0px;caret-color:rgb(35, 36, 41);color:rgb(35, 36, 41);font-family:BlinkMacSystemFont, -apple-system, "Segoe UI", Roboto, Oxygen-Sans, Ubuntu, Cantarell, "Helvetica Neue", sans-serif;font-size:16px;font-style:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;margin:1em 0px;orphans:auto;text-align:start;text-decoration:none;text-indent:0px;text-transform:none;white-space:normal;widows:auto;word-spacing:0px;">Excellent interpersonal and presentation skills, multitask.</p></li><li><p style="-webkit-text-size-adjust:auto;-webkit-text-stroke-width:0px;caret-color:rgb(35, 36, 41);color:rgb(35, 36, 41);font-family:BlinkMacSystemFont, -apple-system, "Segoe UI", Roboto, Oxygen-Sans, Ubuntu, Cantarell, "Helvetica Neue", sans-serif;font-size:16px;font-style:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;margin:1em 0px;orphans:auto;text-align:start;text-decoration:none;text-indent:0px;text-transform:none;white-space:normal;widows:auto;word-spacing:0px;">Demonstrate computer proficiency in Microsoft Office (Word, Excel, and PowerPoint).</p></li><li><p style="-webkit-text-size-adjust:auto;-webkit-text-stroke-width:0px;caret-color:rgb(35, 36, 41);color:rgb(35, 36, 41);font-family:BlinkMacSystemFont, -apple-system, "Segoe UI", Roboto, Oxygen-Sans, Ubuntu, Cantarell, "Helvetica Neue", sans-serif;font-size:16px;font-style:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;margin:1em 0px;orphans:auto;text-align:start;text-decoration:none;text-indent:0px;text-transform:none;white-space:normal;widows:auto;word-spacing:0px;">Exhibit ability to learn and work with user-centric electronic systems and tools including a laptop and mobile phone</p></li><li><p style="-webkit-text-size-adjust:auto;-webkit-text-stroke-width:0px;caret-color:rgb(35, 36, 41);color:rgb(35, 36, 41);font-family:BlinkMacSystemFont, -apple-system, "Segoe UI", Roboto, Oxygen-Sans, Ubuntu, Cantarell, "Helvetica Neue", sans-serif;font-size:16px;font-style:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;margin:1em 0px;orphans:auto;text-align:start;text-decoration:none;text-indent:0px;text-transform:none;white-space:normal;widows:auto;word-spacing:0px;">Demonstrate understanding and sensitivity to multi-cultural values, beliefs, and attitudes of both internal and external contacts.</p></li><li><p style="-webkit-text-size-adjust:auto;-webkit-text-stroke-width:0px;caret-color:rgb(35, 36, 41);color:rgb(35, 36, 41);font-family:BlinkMacSystemFont, -apple-system, "Segoe UI", Roboto, Oxygen-Sans, Ubuntu, Cantarell, "Helvetica Neue", sans-serif;font-size:16px;font-style:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;margin:1em 0px;orphans:auto;text-align:start;text-decoration:none;text-indent:0px;text-transform:none;white-space:normal;widows:auto;word-spacing:0px;">Demonstrate appropriate behaviors in accordance with the organization’s vision, mission, and values.</p></li></ul><p style="-webkit-text-size-adjust:auto;-webkit-text-stroke-width:0px;caret-color:rgb(35, 36, 41);color:rgb(35, 36, 41);font-family:BlinkMacSystemFont, -apple-system, "Segoe UI", Roboto, Oxygen-Sans, Ubuntu, Cantarell, "Helvetica Neue", sans-serif;font-size:16px;font-style:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;margin:1em 0px;orphans:auto;text-align:start;text-decoration:none;text-indent:0px;text-transform:none;white-space:normal;widows:auto;word-spacing:0px;">Completion of Certified Application Counselor Training (CAC) (within two months of hire) with New York State of Health Marketplace and subsequent completion of annual CAC Training; Certified CAC’s required.</p>" "summary" => "" "format" => "full_html" ] ] "field_agree_to_allow" => [] "field_agree_to_receive" => [] "field_application_deadline" => [] "field_application_instructions" => array:1 [ 0 => array:2 [ "value" => "<p>Please use the link to apply:</p>" "format" => "full_html" ] ] "field_application_start_date" => [] "field_business_name" => array:1 [ 0 => array:1 [ "value" => "Amida Care" ] ] "field_company_logo" => [] "field_confirm_rules" => [] "field_confirm_terms" => [] "field_contact_email" => array:1 [ 0 => array:1 [ "value" => "dnunez@amidacareny.org" ] ] "field_contact_email_transwork" => [] "field_contact_name" => array:1 [ 0 => 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