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Oversees safe and efficient use of this equipment to support live and virtual art lectures, musical performances, and client events -- including corporate retreats and weddings. Ensures that complete customer satisfaction is achieved and is accountable for all inventory before, during and after each event.</p><h3>Job Qualifications: </h3><ul><li>High School Diploma required. Associates degree is a plus.</li><li>1 year of experience as an A/V Technician</li><li>Intermediate computer problem-solving skills, including operational competency in Microsoft Office and Teams</li><li>Strong customer service skills</li><li>Reliable, high level of personal integrity</li></ul><h4>Clearances: </h4><ul><li>Criminal Background-National</li></ul><h3>Physical Activities to Perform Essential Functions:</h3><p>To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.</p><h4>Moving:</h4><ul><li>Approximately 90%+ of worked time is spent standing or moving around the work area. </li><li>Ability to occasionally transport up to 65 lbs. of equipment. Ability to move to access files, equipment, or supplies.</li></ul><h4>Vision Requirements:</h4><ul><li>This position requires extended time on the computer.</li></ul><h4>Communication Requirements: </h4><ul><li>Clearly communicate in person, by phone, and by video conference. Communicate with others in conversational and written English. </li></ul><h4>Working Conditions:</h4><ul><li>Position operates in the foundation’s buildings and on the foundation’s grounds at the Philadelphia campus. </li><li>Position requires extended time on the computer.</li></ul><h2>Job Responsibilities:</h2><ul><li>Customer service based work ethic.</li><li>Understands the technical aspects of the role and demonstrates advanced operational ability to troubleshoot and problem-solve with equipment and software issues.</li><li>Handles equipment challenges and changes in a timely and professional manner. </li><li>Given training in Barnes EMS (Event Management System) service orders, able to decipher an equipment list and schedule of events. </li><li>Respects the Barnes’ work culture and adheres to all security procedures and safety measures in cooperation with other departments, especially Events, Facilities, Conservation and Guest Protection Services. </li><li>Performs other duties as requested.</li></ul><h3>Organization-Wide Competencies:</h3><ol><li><strong>Accountability</strong>: <ol><li>Prepares for work assignments and meetings, </li><li>Conducts thorough fact-finding, decision-making and/or follow through, </li><li>Admits mistakes and errors and informs others when one is not able to meet a commitment. </li></ol></li><li><strong>Job Quality</strong>: <ol><li>Dependably demonstrates job knowledge necessary for the position,</li><li>Produces timely, accurate, high quality work output,</li><li>Prioritizes work responsibilities effectively and produces work quantity expected for the role.</li></ol></li><li><strong>Service</strong>: <ol><li>Identifies problems and collaborate with others to devise and create effective solutions.</li><li>Interacts and communicates with fellow employees in a manner that promotes a harmonious and cooperative working environment in accordance with our Core Values. </li><li>Facilitates open communication and keeps an open mind about new ideas. </li></ol></li><li><strong>Leadership</strong>: <ol><li>Sets a good example for others, </li><li>Demonstrates ethical decision-making and communication, </li><li>Makes decisions. 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