Clerk Specialist

Purpose
This position provides supportive client services for participation in the
Delaware Housing Assistance Program (DHAP) and processing of requests for
Emergency Financial Assistance (EFA)

Essential Duties for DHAP
•       Update and maintain housing client hard charts on an ongoing basis
•       Update and maintain the housing program database on an ongoing basis
•       Manage the demographic spreadsheet for HUD reports on an ongoing basis
•       Update the waiting list at the start of each month
•       Complete the data entry for Ryan White services into the Ryan White
database on a monthly basis
•       Generate and mail inspection notification letters to clients and
landlords on a monthly basis
•       Provide semi-annual waiting list updates to Case Managers statewide
•       Generate and mail the letters for newly recalculated rental assistance to
clients and landlords, as needed
•       Disburse information about housing options to persons seeking information
about resources in Delaware, as needed
•       Communicate regularly with case managers, landlords, property managers,
and others who provide services that promote housing stability
•       Enter new applicants into the database and onto the waiting list, as
needed
•       Post income updates, as needed
•       Coordinate the case manager assessment verification (CMAV) forms on a
monthly basis
•       Coordinate the Utility Allowance reimbursements for specified clients

Essential Duties for EFA
•       Process incoming applications on a weekly basis
•       Generate and mail appropriate letters each week
•       Complete the data entry into the appropriate databases each week
•       Report on program activities on a monthly basis
•       Disburse information about the EFA programs to case managers upon request

Other responsibilities:
•       Professional development activities including: participation in webinars,
workshops, and seminars to enhance program quality and comply with federal
regulations
•       Other duties as assigned

Requirements
A minimum of 1 years’ experience in administrative assistant / secretarial
work
Demonstrated experience with the Microsoft Office suite

Salary Range
$30,000 to $34,000 annually