Manager of Business Growth & Stability

About the Sustainable Business Network of Greater Philadelphia 

The Sustainable Business Network of Greater Philadelphia (SBN) is a membership-based nonprofit advancing a just, resilient, and locally rooted economy across Greater Philadelphia. We support independent businesses committed to aligning profit with purpose and measuring success through the triple bottom line of people, planet, and prosperity.

SBN provides education, peer learning, partnerships, and advocacy to help businesses grow sustainably while strengthening communities and protecting the environment. Our work is guided by three interconnected pillars: Environmental Sustainability, Business Growth and Stability, and People and Community Prosperity.

Founded in 2001, SBN is a trusted regional network of values-driven businesses and community partners. Equity, inclusion, and local impact are central to our approach, with a focus on expanding access to resources, strengthening representation, and advancing systems that support independent businesses and long-term community well-being.

Position Description

The Manager of Business Growth & Stability leads the systems, programs, and relationships that support SBN’s business-facing work, with a focus on economic stability, business-to-business support, membership growth, and business environmental sustainability. This role serves as the operational backbone of SBN’s Business Growth & Stability Pillar, ensuring that business programs and membership systems are financially sustainable, strategically engaged, and aligned with SBN’s broader mission and community goals.

The Manager is responsible for the development, implementation, coordination, and evaluation of business-facing initiatives across advocacy, education, financing, and community-building. This includes overseeing program scopes, timelines, participation goals, and impact tracking, as well as supporting responsible business practices that reduce environmental impact and strengthen long-term stability.

In addition to program leadership, the Manager plays a central role in membership strategy and engagement, systems and data management, and cross-team coordination. The position provides operational oversight for reporting, partner coordination, and program administration, and may supervise staff or contractors aligned with the Business Growth & Stability Pillar.
This position reports directly to the Executive Director and works closely with senior staff, program managers, and external partners to ensure effective execution, accountability, and measurable impact.

Core Responsibilities: 

The Manager of Business Growth & Stability supports all aspects of the Business Growth & Stability Pillar, including program development, management, and implementation; membership strategy and engagement; data and systems administration; and leadership and team support. Core responsibilities are organized across the following areas:

Business Growth & Stability Pillars – (Programming & Responsibilities)

• Business Environmental Impact
  • Lead waste reduction education programs, including SBN’s Waste Reduction Program and Food Saver Challenge, in partnership with ECHO Systems and other partners.
  • Coordinate Food Saver Challenge workshops and events, including participant recruitment, partner engagement, and impact tracking.
  • Collect and analyze environmental impact data, including waste reduction surveys, food donation weight, composting outcomes, and summary reporting.
     
• Economic Stability (401k Program)
  • Support economic stability education through targeted workshops focused on financial resilience and advocacy.
  • Promote and track member awareness and participation in the Entrust 401k Program to support long-term business and employee stability.
     
• Business-to-Business Support
  • Manage business-to-business cohort and mentorship programs, including DCED Business Mentor and SBN25 initiatives.
  • Facilitate Business for Impact workshops, peer learning opportunities, and corridor-based business cohorts.
  • Support community-building through DCED events, workshops, and panel discussions that connect businesses and partners.
     
• Business Development
  • Develop scopes of work for business-facing programs across advocacy, education, financing, and community-building.
  • Manage program timelines, deliverables, participation targets, and success metrics, including occasional evening and weekend events as required.
  • Coordinate partner engagement, participant recruitment, and program execution while supporting grant and sponsorship deliverables.

Membership Recruitment, Retention & Engagement

• Manage SBN’s membership systems using Neon CRM, including setup, reporting, data integrity, and staff support.
• Lead membership recruitment, renewal, and re-engagement efforts across priority member categories.
• Maintain accurate member, prospect, and sponsor data to support participation tracking and reporting.
• Support strategic use of Basecamp for member lists, peer networks, cohort engagement, and member support needs.

Data, Systems & Program Administration

• Manage program and event calendars, timelines, and participant tracking systems.
• Coordinate logistics for in-person and virtual events, including registration and basic technical support.
• Track registration and attendance through Neon and related systems.
• Collect, organize, and maintain post-program data, surveys, and outcome metrics to support evaluation and grant reporting.

Management, Leadership & Cross-Team Collaboration

• Supervise and support up to one team member or contractor aligned with Business Growth & Stability programs, as capacity allows.
• Collaborate across teams to plan and deliver workshops, cohorts, and member events.
• Coordinate cross-team workflows to support execution and shared accountability.
• Partner with communications staff to support promotion of business-facing programs and opportunities.

Partnerships & Sponsorship Development

• In collaboration with the Executive Director, establish and manage strategic partnerships that support Business Growth & Stability programs and member engagement.
• In collaboration with the Executive Director, support sponsorship cultivation and stewardship.

Qualifications:

The ideal candidate brings a strong foundation in business administration, membership-based organizations, and operational management, with an understanding of how systems support long-term growth and stability.

Required and preferred qualifications include:

• Bachelor’s or Master’s degree in Business Administration, Business Management, Nonprofit Management, or a related field
• Experience in cultivating relationships and community, and experience in connecting in all settings with diverse groups and communities
• Experience managing membership programs, business associations, or customer-based systems
• Strong organizational and tracking skills with the ability to manage multiple workflows and deadlines
• Experience working within organizations with diverse revenue streams, including membership, grants, and fee-for-service
• Comfort working with CRM systems, spreadsheets, and reporting tools
• Canva proficiency
• Understanding of the triple bottom line and values-driven business ecosystems
• Service-oriented mindset with strong relationship management skills
• Ability to work independently while collaborating closely with leadership and program staff
• Experience with accounting systems & budgets 

Compensation: 

This is a full-time 40-hour week position. SBN has a generous benefits package which includes employer contributions to medical, dental, and vision insurance; 11 paid holidays and 2 floating holidays; up to 20 accrued paid vacation days per year; 8 accrued paid sick days per year; pre-tax travel benefits; and the opportunity to contribute to an impact-oriented 401k plan. Salary is in the $60,000-$65,000 range commensurate with experience.

To apply:

Submit a cover letter, resume, and relevant writing sample as a single .pdf to SBNadmin@sbnphiladelphia.org, with the subject line “Last name, First name: Manager of Business Growth & Stability”  

SBN is an equal opportunity employer. SBN is deeply committed to diversity, equity, and inclusion. We strongly encourage people of color and all gender identities and sexual orientations to apply for this and all open positions.