Retail Visual Merchandising Associate

We Are Committed to an Inclusive Workplace
At the Philadelphia Museum of Art, we actively seek to employ a diverse group of people who embody our organizational values. We welcome and encourage individuals of all backgrounds to apply, especially those from marginalized and underrepresented groups in the museum field, who are inspired by our shared purpose and enjoy working collaboratively with others.

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship or immigration status, color, disability, ethnicity, familial status, gender identity and/or expression, genetic information, marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other protected status. 

How You Will Contribute
The Visual Merchandising Associate is responsible for maintaining the appearance and stock levels of products at all store locations. This individual ensures optimal appeal to achieve pre-determined sales goals. They work with the sales team to promote an excellent overall experience with the goal of creating a welcoming, safe, and engaging environment.

Specifically, you will:

• Participate in the creative planning of store sets for each store location.
• Understand financial goals for each store and provide feedback and suggestions on optimizing visual merchandising plans to meet those goals.
• Responsible for the overall appearance of the Retail store floor ensuring it is orderly, clean, and well stocked.
• Set minimums for all in store stock positions, oversee replenishment of merchandise.
• Ensure all merchandise is correctly ticketed and stock levels on store floor are maintained
• Transport and fill displays daily as needed.
• Under direction, submit work orders for signage needed throughout stores and ensure signs are displayed properly.
• Execute concept key presentations and floor changes related to exhibitions and gallery changes.
• Assist with annual physical inventory.
• Assist Distribution Center operations as needed by tagging inbound merchandise and keep shelves neat, clean, and organized.
• Set up and dismantle seasonal and exhibition displays.
• Other duties as assigned

Your background and experience include:

• Prior retail experience with a focus on customer service.
• Creative mindset for design in a retail or other product-based environment.
• Excellent organizational, communication, writing and interpersonal skills.
• Excellent facilitation, collaboration, and negotiation skills.
• Bachelor’s degree with specialization in business, retail, hospitality and/or foodservices management or equivalent experience preferred.

Position and Compensation Details

• The hourly rate for this position is $16.75
• This position is full-time, non-exempt, and 35 hours per week
• This position requires evening, weekend, and holiday hours
• This position is part of the AFSCME Local 397 bargaining unit
• This position reports to the Director of Retail

Physical requirements:

• Able to remain stationary for extended periods of time, to utilize computers and other office equipment required of this job, to perform physically administrative duties in a typical interior office environment, gallery, or exhibit space, and to access most public and staff areas of the museum campus
• Able to move boxes of at least 50 pounds
• Able to access items from high shelves as needed
• COVID-19 vaccination required.
• Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.

Institutional Requirements

• Upholds the professional standards of the field, always acts in a manner that is consistent with the best interests of the museum, and protects and enhances its reputation and standing within the community of museums.
• Adheres to the museum’s code of ethics and Employee Handbook and avoids any real or perceived conflicts of interest.
• Shows respect for co-workers and visitors and an understanding of and appreciation for the diversity of the museum’s staff, volunteers, and audiences.
• Maintains confidentiality.
• Adheres to all museum protocols, procedures, rules, and policies.

Application Timeline
Applications will be reviewed on a rolling basis. We encourage candidates to apply early as the position will close once we have a robust applicant pool or a candidate has been selected.

What We Offer
Our employees are at the center of the museum. As an employee, you will have access to numerous museum perks including, but not limited to:

• Free general admission to the museum for you and your immediate family
• Discounted guest tickets for admission
• Discounts on gift memberships
• Special staff tours and presentations from our curatorial and conservation teams
• Discounts at the museum restaurant, museum cafés, and museum retail and online stores

We offer a comprehensive benefits package for employees* including:

• Medical, dental, and vision benefits
• Fully paid short-term disability insurance, long-term disability insurance, and life insurance
• Health savings or flexible spending account program
• Retirement savings program with museum match
• Paid vacation, personal days, sick days, and holidays

*Eligibility for certain benefits is based on a variety of factors including the employee’s regular schedule and tenure.