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We support independent businesses committed to aligning profit with purpose and measuring success through the triple bottom line of people, planet, and prosperity.</p><p>SBN provides education, peer learning, partnerships, and advocacy to help businesses grow sustainably while strengthening communities and protecting the environment. Our work is guided by three interconnected pillars: Environmental Sustainability, Business Growth and Stability, and People and Community Prosperity.</p><p>Founded in 2001, SBN is a trusted regional network of values-driven businesses and community partners. Equity, inclusion, and local impact are central to our approach, with a focus on expanding access to resources, strengthening representation, and advancing systems that support independent businesses and long-term community well-being.</p><h2>Position Description</h2><p>The Manager of Business Growth & Stability leads the systems, programs, and relationships that support SBN’s business-facing work, with a focus on economic stability, business-to-business support, membership growth, and business environmental sustainability. This role serves as the operational backbone of SBN’s Business Growth & Stability Pillar, ensuring that business programs and membership systems are financially sustainable, strategically engaged, and aligned with SBN’s broader mission and community goals.</p><p>The Manager is responsible for the development, implementation, coordination, and evaluation of business-facing initiatives across advocacy, education, financing, and community-building. This includes overseeing program scopes, timelines, participation goals, and impact tracking, as well as supporting responsible business practices that reduce environmental impact and strengthen long-term stability.</p><p>In addition to program leadership, the Manager plays a central role in membership strategy and engagement, systems and data management, and cross-team coordination. The position provides operational oversight for reporting, partner coordination, and program administration, and may supervise staff or contractors aligned with the Business Growth & Stability Pillar.<br>This position reports directly to the Executive Director and works closely with senior staff, program managers, and external partners to ensure effective execution, accountability, and measurable impact.</p><h3>Core Responsibilities: </h3><p>The Manager of Business Growth & Stability supports all aspects of the Business Growth & Stability Pillar, including program development, management, and implementation; membership strategy and engagement; data and systems administration; and leadership and team support. Core responsibilities are organized across the following areas:</p><h4>Business Growth & Stability Pillars – (Programming & Responsibilities)</h4><ul><li data-list-item-id="ee07aea1c94329eb33a4434568fd1655e">Business Environmental Impact<ul><li data-list-item-id="ec5a3bc4dd16ba94948a351ddeef8cf86">Lead waste reduction education programs, including SBN’s Waste Reduction Program and Food Saver Challenge, in partnership with ECHO Systems and other partners.</li><li data-list-item-id="e8e040e3c3dd844eda65943f4ed360f7f">Coordinate Food Saver Challenge workshops and events, including participant recruitment, partner engagement, and impact tracking.</li><li data-list-item-id="e4275e380ddeddc363c81ea023f9440b8">Collect and analyze environmental impact data, including waste reduction surveys, food donation weight, composting outcomes, and summary reporting.<br> </li></ul></li><li data-list-item-id="e4142787c73bff5ee86a6701e5eb5a63d">Economic Stability (401k Program)<ul><li data-list-item-id="e4d31ec50ff105c0ce2cc1871a85bf084">Support economic stability education through targeted workshops focused on financial resilience and advocacy.</li><li data-list-item-id="e053a928e35e0d16070f8b574b95fee2a">Promote and track member awareness and participation in the Entrust 401k Program to support long-term business and employee stability.<br> </li></ul></li><li data-list-item-id="e5785f1f6560faf923d22f2ea811af3e9">Business-to-Business Support<ul><li data-list-item-id="e4fab0b442bbcf8d3b11154e630f8f2fa">Manage business-to-business cohort and mentorship programs, including DCED Business Mentor and SBN25 initiatives.</li><li data-list-item-id="ed6d2192fcaf9c4e208a30b61269fd18f">Facilitate Business for Impact workshops, peer learning opportunities, and corridor-based business cohorts.</li><li data-list-item-id="e2345bea5867090979f341e55accbd7f4">Support community-building through DCED events, workshops, and panel discussions that connect businesses and partners.<br> </li></ul></li><li data-list-item-id="eabb363bdc7c7b9e38e847231d944a2d1">Business Development<ul><li data-list-item-id="e8d9eff5bfe95e772388dc1ad0d3a05aa">Develop scopes of work for business-facing programs across advocacy, education, financing, and community-building.</li><li data-list-item-id="edc467b13cf7a2dade6849f1ccc4c3b56">Manage program timelines, deliverables, participation targets, and success metrics, including occasional evening and weekend events as required.</li><li data-list-item-id="e5eab7bd623b44e0fbbc71f0fa6819c80">Coordinate partner engagement, participant recruitment, and program execution while supporting grant and sponsorship deliverables.</li></ul></li></ul><h4>Membership Recruitment, Retention & Engagement</h4><ul><li data-list-item-id="e16e215807f2ee573f30ca84ba4c8e413">Manage SBN’s membership systems using Neon CRM, including setup, reporting, data integrity, and staff support.</li><li data-list-item-id="e152ad1c68c6fff1ec06de7297ccf9c73">Lead membership recruitment, renewal, and re-engagement efforts across priority member categories.</li><li data-list-item-id="e9637ba231e665033f9af06bed5ff6f77">Maintain accurate member, prospect, and sponsor data to support participation tracking and reporting.</li><li data-list-item-id="e08eb15406130110399329fd18533dffc">Support strategic use of Basecamp for member lists, peer networks, cohort engagement, and member support needs.</li></ul><h4>Data, Systems & Program Administration</h4><ul><li data-list-item-id="ece767d4b7e03031993b12a5d9c8848ff">Manage program and event calendars, timelines, and participant tracking systems.</li><li data-list-item-id="ebd606efa8e7e5e586c00d89cb0c21b53">Coordinate logistics for in-person and virtual events, including registration and basic technical support.</li><li data-list-item-id="e0be32a5e943f4af03a2d732d3fea54c4">Track registration and attendance through Neon and related systems.</li><li data-list-item-id="e15de0e1268aa50c70c73569cfaf668ad">Collect, organize, and maintain post-program data, surveys, and outcome metrics to support evaluation and grant reporting.</li></ul><h4>Management, Leadership & Cross-Team Collaboration</h4><ul><li data-list-item-id="eac739f631e08391fffb7454d57a2036e">Supervise and support up to one team member or contractor aligned with Business Growth & Stability programs, as capacity allows.</li><li data-list-item-id="eae54bfef175aa9e1133d03da96bb2ea3">Collaborate across teams to plan and deliver workshops, cohorts, and member events.</li><li data-list-item-id="e8ad821c0df2329840af76a616068d4e8">Coordinate cross-team workflows to support execution and shared accountability.</li><li data-list-item-id="eae0534746920d65106dba0db5b3c5d04">Partner with communications staff to support promotion of business-facing programs and opportunities.</li></ul><h4>Partnerships & Sponsorship Development</h4><ul><li data-list-item-id="ea4d042abfabd601c10680b8cb39162f9">In collaboration with the Executive Director, establish and manage strategic partnerships that support Business Growth & Stability programs and member engagement.</li><li data-list-item-id="e5dff800f009b7e9b63944c7921fbd8d1">In collaboration with the Executive Director, support sponsorship cultivation and stewardship.</li></ul><h3>Qualifications:</h3><p>The ideal candidate brings a strong foundation in business administration, membership-based organizations, and operational management, with an understanding of how systems support long-term growth and stability.</p><p>Required and preferred qualifications include:</p><ul><li data-list-item-id="e76003be2632a433ac9fed9beee8f0748">Bachelor’s or Master’s degree in Business Administration, Business Management, Nonprofit Management, or a related field</li><li data-list-item-id="e48a7d549fc2486fb1611d1fcb6b016a6">Experience in cultivating relationships and community, and experience in connecting in all settings with diverse groups and communities</li><li data-list-item-id="ef99ad2f73045a57f75ded87a7605b846">Experience managing membership programs, business associations, or customer-based systems</li><li data-list-item-id="ee6860ea11977e871198a687153b1b2d8">Strong organizational and tracking skills with the ability to manage multiple workflows and deadlines</li><li data-list-item-id="e33c4e238222e057c2699df97f6207d88">Experience working within organizations with diverse revenue streams, including membership, grants, and fee-for-service</li><li data-list-item-id="e47c0b54c421252e88b285e83dd41dcaf">Comfort working with CRM systems, spreadsheets, and reporting tools</li><li data-list-item-id="ece3db9bcbc27fe9376f9119e7d957dc0">Canva proficiency</li><li data-list-item-id="e57a15f6877b01f5adf83194d59a8d38c">Understanding of the triple bottom line and values-driven business ecosystems</li><li data-list-item-id="e4569679894b7065f8b1ca83d8def0a9a">Service-oriented mindset with strong relationship management skills</li><li data-list-item-id="e6503b77bc7295c754fc64378ddd51be3">Ability to work independently while collaborating closely with leadership and program staff</li><li data-list-item-id="e171ffde5f889e958f22e635548f6206a">Experience with accounting systems & budgets </li></ul><h3>Compensation: </h3><p>This is a full-time 40-hour week position. SBN has a generous benefits package which includes employer contributions to medical, dental, and vision insurance; 11 paid holidays and 2 floating holidays; up to 20 accrued paid vacation days per year; 8 accrued paid sick days per year; pre-tax travel benefits; and the opportunity to contribute to an impact-oriented 401k plan. Salary is in the $60,000-$65,000 range commensurate with experience.</p><h2>To apply:</h2><p>Submit a cover letter, resume, and relevant writing sample as a single .pdf to SBNadmin@sbnphiladelphia.org, with the subject line “Last name, First name: Manager of Business Growth & Stability” </p><p><strong>SBN is an equal opportunity employer</strong>. SBN is deeply committed to diversity, equity, and inclusion. 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