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"array_path" => "revision_uid.0.entity" ] ] "title" => array:1 [ 0 => array:1 [ "value" => "Senior Client Solutions Associate" ] ] "created" => array:1 [ 0 => array:1 [ "value" => "1622123272" ] ] "changed" => array:1 [ 0 => array:1 [ "value" => "1622123428" ] ] "promote" => array:1 [ 0 => array:1 [ "value" => "0" ] ] "sticky" => array:1 [ 0 => array:1 [ "value" => "0" ] ] "default_langcode" => array:1 [ 0 => array:1 [ "value" => "1" ] ] "revision_default" => array:1 [ 0 => array:1 [ "value" => "1" ] ] "revision_translation_affected" => array:1 [ 0 => array:1 [ "value" => "1" ] ] "metatag" => array:7 [ 0 => array:2 [ "tag" => "meta" "attributes" => array:2 [ "name" => "title" "content" => "Senior Client Solutions Associate | TransWork" ] ] 1 => array:2 [ "tag" => "meta" "attributes" => array:2 [ "name" => "description" "content" => "GLG is seeking Senior Associates for our Client Solutions team who have a strong interest in excelling at best-in-class client service in a performance-driven, merit-based, and team-oriented environment.\u{200B}" ] ] 2 => array:2 [ "tag" => "link" "attributes" => array:2 [ "rel" => "canonical" "href" => "https://transwork.org/jobs/senior-client-solutions-associate" ] ] 3 => array:2 [ "tag" => "meta" "attributes" => array:2 [ "property" => "og:image" "content" => "https://transwork.org/sites/default/files/styles/banner/public/2018-08/placeholder.jpg" ] ] 4 => array:2 [ "tag" => "meta" "attributes" => array:2 [ "property" => "og:image:url" "content" => "https://transwork.org/sites/default/files/styles/banner/public/2018-08/placeholder.jpg" ] ] 5 => array:2 [ "tag" => "meta" "attributes" => array:2 [ "property" => "og:image:secure_url" "content" => "https://transwork.org/sites/default/files/styles/banner/public/2018-08/placeholder.jpg" ] ] 6 => array:2 [ "tag" => "meta" "attributes" => array:2 [ "name" => "twitter:image" "content" => "https://transwork.org/sites/default/files/styles/banner/public/2018-08/placeholder.jpg" ] ] ] "path" => array:1 [ 0 => array:3 [ "alias" => "/jobs/senior-client-solutions-associate" "pid" => "158" "langcode" => "en" ] ] "menu_link" => [] "body" => array:1 [ 0 => array:3 [ "value" => """ <p>GLG is seeking Senior Associates for our Client Solutions team who have a<br />\r\n strong interest in excelling at best-in-class client service in a<br />\r\n performance-driven, merit-based, and team-oriented environment.\u{200B}<br />\r\n <br />\r\n Our Client Solutions team is the engine driving GLG – the World’s Insight<br />\r\n Network. Senior Associates work directly with our clients – professionals<br />\r\n at the world’s top corporations, investment firms, management<br />\r\n consultancies, and non-profits – connecting them with the right experts so<br />\r\n they can act with the confidence to make great professional decisions.\u{200B}<br />\r\n <br />\r\n Specific responsibilities include (but are not limited to):\u{200B}<br />\r\n Daily engagement with clients on a broad range of custom solutions including<br />\r\n phone consultations, surveys and \u{200B}in-depth projects, events and<br />\r\n teleconferences to creatively support the client and their business needs.\u{200B}<br />\r\n Running end to end project management of custom solutions for clients<br />\r\n including but not limited to project scoping, project set-up, client and<br />\r\n expert engagement, recruiting of new experts, vetting and highlighting<br />\r\n experts, project follow up and compliance. \u{200B}<br />\r\n Full-cycle recruiting – sourcing leads, performing various types of<br />\r\n outreach, and pitching GLG’s business model to bring new experts into the<br />\r\n network on specific client requests.\u{200B}<br />\r\n Maintaining accountability and responsibility for client projects and the<br />\r\n overall client experience.\u{200B}<br />\r\n Collaborating with colleagues and other internal stakeholders to deliver on<br />\r\n research needs to maximize commercial outcomes, grow revenue and ensure<br />\r\n retention of existing accounts.\u{200B}<br />\r\n Adhering to and upholding GLG’s compliance standards and company values to<br />\r\n protect the integrity of client engagements. \u{200B}<br />\r\n <br />\r\n As a Senior Associate, you will have the opportunity to:\u{200B}<br />\r\n Excel in a fast-paced, metrics-driven, highly collaborative, and demanding<br />\r\n environment.\u{200B}<br />\r\n Develop strong, transferable business skills – including client service<br />\r\n excellence, written and oral communication, client and account management,<br />\r\n time management, negotiation, critical thinking, project management, and the<br />\r\n ability to achieve commercial targets.\u{200B}<br />\r\n Collaborate with colleagues on and across multiple internal teams to build<br />\r\n and shape a business.\u{200B}<br />\r\n Support and mentor newer professionals.<br />\r\n <br />\r\n An ideal candidate will have the following:\u{200B}<br />\r\n Bachelor's degree or higher (required). \u{200B}<br />\r\n 1-3 years of post-graduate work experience in client-facing, partnerships,<br />\r\n sales or account management roles.\u{200B}<br />\r\n Demonstrated performance and business judgment, in some or all the following<br />\r\n areas:\u{200B}<br />\r\n Client service, project execution/management, or networking; and/or business<br />\r\n development, relationship management, etc.\u{200B}<br />\r\n Superior communication (oral and written) and interpersonal skills.\u{200B}<br />\r\n Ability to work responsibly, both independently and collaboratively as needs<br />\r\n warrant, in an ever-changing, and \u{200B}fast-paced team environment.\u{200B}<br />\r\n Appreciation for the role data and metrics play in growing a business<br />\r\n successfully.\u{200B}<br />\r\n Receptive to close coaching and feedback. \u{200B}<br />\r\n Adaptive mindset showcasing the ability to think creatively about solutions.<br />\r\n \u{200B}<br />\r\n Ability to multi-task and prioritize activities effectively, while ensuring a<br />\r\n high level of accuracy and attention to detail.\u{200B}<br />\r\n Hustle and tenacity; demonstrating the ability to go above and beyond to<br />\r\n delight clients. \u{200B}<br />\r\n Willingness to work flexible and extended hours (including evenings, and some<br />\r\n holidays) outside of the traditional workday, as needed based on clients<br />\r\n needs.\u{200B}<br />\r\n \u{200B}<br />\r\n What We Offer:<br />\r\n Salary/Benefits: Competitive base salary and a comprehensive benefits program<br />\r\n that includes our flexible \u{200B}PTO policy.\u{200B}<br />\r\n Mobility: When certain performance and tenure requirements are met and<br />\r\n exceeded within role, employees can explore mobility opportunities in<br />\r\n different offices, and/or regions across GLG.\u{200B}<br />\r\n Work Environment: Although we are currently working from home due to the<br />\r\n global pandemic, GLG offers training sessions to explore additional topics,<br />\r\n teach valuable skills, and indulge curiosity. We also welcome our experts and<br />\r\n other guest speakers to teach us what they know – because our learning<br />\r\n mission extends to ourselves. \u{200B}<br />\r\n Our fun, team-focused environment includes community volunteer programs, a<br />\r\n dynamic activity-based workspace, an in-office barista bar, a mentor program,<br />\r\n and various team-building and health & wellness activities.<br />\r\n <br />\r\n About GLG / Gerson Lehrman Group<br />\r\n GLG is the world’s insight network. Our clients rely on GLG’s global team<br />\r\n to connect with powerful insight across fields from our network of 900,000+<br />\r\n experts (and the hundreds of new experts we recruit every day).<br />\r\n <br />\r\n We serve thousands of the world’s best businesses, from Fortune 500<br />\r\n corporations to leading technology companies to professional services firms<br />\r\n and financial institutions. We connect our clients to the world’s largest<br />\r\n and most varied source of first-hand expertise, including executives,<br />\r\n scientists, academics, former public-sector leaders, and the foremost subject<br />\r\n matter specialists.<br />\r\n <br />\r\n GLG’s industry-leading compliance framework allows clients to learn in a<br />\r\n structured, auditable, and transparent way, consistent with their own<br />\r\n internal compliance obligations and the highest professional ethical<br />\r\n standards. 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