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"array_path" => "revision_uid.0.entity" ] ] "title" => array:1 [ 0 => array:1 [ "value" => "Client Implementation Specialist" ] ] "created" => array:1 [ 0 => array:1 [ "value" => "1656016654" ] ] "changed" => array:1 [ 0 => array:1 [ "value" => "1656016762" ] ] "promote" => array:1 [ 0 => array:1 [ "value" => "0" ] ] "sticky" => array:1 [ 0 => array:1 [ "value" => "0" ] ] "default_langcode" => array:1 [ 0 => array:1 [ "value" => "1" ] ] "revision_default" => array:1 [ 0 => array:1 [ "value" => "1" ] ] "revision_translation_affected" => array:1 [ 0 => array:1 [ "value" => "1" ] ] "metatag" => array:7 [ 0 => array:2 [ "tag" => "meta" "attributes" => array:2 [ "name" => "title" "content" => "Client Implementation Specialist | TransWork" ] ] 1 => array:2 [ "tag" => "meta" "attributes" => array:2 [ "name" => "description" "content" => "ABOUT PERFORMLINE" ] ] 2 => array:2 [ "tag" => "link" "attributes" => array:2 [ "rel" => "canonical" "href" => "https://transwork.org/jobs/client-implementation-specialist" ] ] 3 => array:2 [ "tag" => "meta" "attributes" => array:2 [ "property" => "og:image" "content" => "https://transwork.org/sites/default/files/styles/banner/public/2018-08/placeholder.jpg" ] ] 4 => array:2 [ "tag" => "meta" "attributes" => array:2 [ "property" => "og:image:url" "content" => "https://transwork.org/sites/default/files/styles/banner/public/2018-08/placeholder.jpg" ] ] 5 => array:2 [ "tag" => "meta" "attributes" => array:2 [ "property" => "og:image:secure_url" "content" => "https://transwork.org/sites/default/files/styles/banner/public/2018-08/placeholder.jpg" ] ] 6 => array:2 [ "tag" => "meta" "attributes" => array:2 [ "name" => "twitter:image" "content" => "https://transwork.org/sites/default/files/styles/banner/public/2018-08/placeholder.jpg" ] ] ] "path" => array:1 [ 0 => array:3 [ "alias" => "/jobs/client-implementation-specialist" "pid" => "395" "langcode" => "en" ] ] "menu_link" => [] "body" => array:1 [ 0 => array:3 [ "value" => """ <p>ABOUT PERFORMLINE</p>\r\n \r\n <p>PerformLine is a leading provider of compliance technology that empowers<br />\r\n leaders with one platform to mitigate regulatory risk across major sales and<br />\r\n marketing channels, including the web, calls, messages, emails, documents,<br />\r\n and social media. PerformLine automates the path to discover, monitor,<br />\r\n mitigate, and report on compliance risks and ensure brand safety. The<br />\r\n PerformLine SaaS platform features full workflow capabilities, real-time<br />\r\n analytics, remediation, monitoring, and archiving, while providing clients<br />\r\n with significant time and cost savings by automating compliance activities<br />\r\n across channels and departments.</p>\r\n \r\n <p>Come as you are. PerformLine is an equal opportunity workplace. We celebrate<br />\r\n diversity and are committed to creating an inclusive and equitable experience<br />\r\n for all.</p>\r\n \r\n <p>MISSION</p>\r\n \r\n <p>Our mission is to empower compliance leaders with the technology and<br />\r\n knowledge to ensure their organization and partners provide transparent and<br />\r\n accurate information to consumers across any channel.</p>\r\n \r\n <p>WHAT YOU'LL DO</p>\r\n \r\n <p>Onboarding & Implementation:<br />\r\n Project manage new client onboarding/upsell/cross sell implementations by<br />\r\n defining scope, identify work streams, develop project plan, etc<br />\r\n Prioritize organizing, informing, and engaging stakeholders<br />\r\n Utilize Asana to create boards, manage dates, and maintain milestones<br />\r\n Own client re-configurations and maintenance projects including such as API<br />\r\n integrations, call recorder changes, rule revamps and reconfiguring assets</p>\r\n \r\n <p>Salesforce Admin:<br />\r\n Own reporting for Client Success team<br />\r\n Work closely with Sales Ops to update and maintain data hygiene, including<br />\r\n opportunity updates<br />\r\n Update records with CSM assignments & transition stakeholders from prospects<br />\r\n to clients </p>\r\n \r\n <p>Bridge between Operations and CS:<br />\r\n Keep an update on Freshdesk tickets<br />\r\n Identify and resolve common issues with process changes or enhancements<br />\r\n Keep tabs on client SLAs</p>\r\n \r\n <p>WHO YOU ARE</p>\r\n \r\n <p>Organized, coachable, curious, and intelligent<br />\r\n Self-motivated, team player comfortable in a start-up environment<br />\r\n Positive can-do attitude with the ability to thrive amidst ambiguity as<br />\r\n needed<br />\r\n Default to thoughtful, humble, empathetic, respectful, and calm communication<br />\r\n Never create drama and never operates with an adversarial attitude</p>\r\n \r\n <p>WHAT YOU BRING</p>\r\n \r\n <p>Demonstrated success in a project management <br />\r\n Ability to communicate key information quickly and effectively at both the<br />\r\n “headline” and detail level depending on the audience<br />\r\n Experience with a CRM platform </p>\r\n \r\n <p>This is only intended to be advertised in areas where it complies to state<br />\r\n and local law.</p>\r\n \r\n <p>PerformLine participates in E-Verify.</p>\r\n \r\n <p>Proof of covid vaccination or an approved exemption is required within 30<br />\r\n days of offer.</p>\r\n """ "summary" => "" "format" => "full_html" ] ] "field_agree_to_allow" => [] "field_agree_to_receive" => [] "field_application_deadline" => [] "field_application_instructions" => array:1 [ 0 => array:2 [ "value" => "<p>Apply at the link below</p>\r\n" "format" => "full_html" ] ] "field_application_start_date" => [] "field_business_name" => array:1 [ 0 => array:1 [ "value" => "PerformLine" ] ] "field_company_logo" => [] "field_confirm_rules" => [] "field_confirm_terms" => [] "field_contact_email" => array:1 [ 0 => array:1 [ 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