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Are you interested in being part of an established, vision-oriented nonprofit organization?" ] ] 2 => array:2 [ "tag" => "link" "attributes" => array:2 [ "rel" => "canonical" "href" => "https://transwork.org/jobs/case-management-services-manager" ] ] 3 => array:2 [ "tag" => "meta" "attributes" => array:2 [ "property" => "og:image" "content" => "https://transwork.org/sites/default/files/styles/banner/public/2018-08/placeholder.jpg" ] ] 4 => array:2 [ "tag" => "meta" "attributes" => array:2 [ "property" => "og:image:url" "content" => "https://transwork.org/sites/default/files/styles/banner/public/2018-08/placeholder.jpg" ] ] 5 => array:2 [ "tag" => "meta" "attributes" => array:2 [ "property" => "og:image:secure_url" "content" => "https://transwork.org/sites/default/files/styles/banner/public/2018-08/placeholder.jpg" ] ] 6 => array:2 [ "tag" => "meta" "attributes" => array:2 [ "name" => "twitter:image" "content" => "https://transwork.org/sites/default/files/styles/banner/public/2018-08/placeholder.jpg" ] ] ] "path" => array:1 [ 0 => array:3 [ "alias" => "/jobs/case-management-services-manager" "pid" => "948" "langcode" => "en" ] ] "menu_link" => [] "body" => array:1 [ 0 => array:3 [ "value" => "<p>Are you looking for a meaningful career opportunity that will help support the safety of families across Philadelphia? Are you interested in being part of an established, vision-oriented nonprofit organization? Women Against Abuse (WAA), is looking for an experienced individual to join the team as a Case Management Services Manager!</p><h2>Responsibilities:</h2><p>Provide supervision, planning, and overall coordination of case management services for both DV emergency safe havens. Including but not limited to the following responsibilities: Ensuring that we are meeting all case management standards and regulatory and/or funding requirements; Assisting in strategic and operational planning for all residential safe haven programs; Co-Facilitation of Client Review weekly meetings, Coordinate case management services client groups (such as community meetings, red flag meetings, client workshops, etc.); Assisting clients and other staff in establishing and maintaining a safe and supportive community environment; Conducting semi-annual outreach to former clients (exit surveys) to determine if more resources or support are needed; Coordinating with Safe Haven management and teams as needed to support clients, coordinate groups, and provide interventions; Rotational on-call coverage for sites; Compiling, reviewing and maintaining monthly program statistics, and other reports as needed; and Maintaining the Office of Homeless Services coordinated assessment reports and/or other community level data for housing applications (CEA-BHRS). All responsibilities are implemented according to our mission and vision, trauma informed practices and according to Agency standards.</p><h2>Qualifications:</h2><ul><li>An MSW or MAA, from an accredited educational institution is required.</li><li>A minimum of 4 years Case Management experience.</li><li>1-2 years of supervisory experience in a social services, domestic violence and/or residential setting is required.</li><li>Experience with residential and supportive programs, and knowledge of Philadelphia’s housing programs are required</li><li>Demonstrated skills in crisis intervention, conflict resolution, group facilitation and client supportive counseling is strongly preferred.</li><li>Experience in leading focused and unstructured groups required.</li><li>Demonstrated excellent written, oral and interpersonal skills are required.</li><li>Prior experience using client database is required.</li><li>Proficient computer skills, including Microsoft Office software, Outlook, Word, & Excel.</li><li>Demonstrated ability to effectively represent an advocacy agency or function is required.</li><li>Demonstrated ability to work effectively with a diverse population in is required, and in an urban setting strongly preferred.</li><li>Bilingualism is strongly preferred.</li><li>A valid driver’s license required, and vehicle ownership preferred.</li><li>PA Domestic Violence Advocate Training Certification required, post hire</li><li>Satisfactory Child Abuse, Criminal and FBI Clearances, required pre-hire and regularly run thereafter (expenses paid by WAA)</li></ul><p><strong>Pay Rate</strong>: $47,500-55,000 w/ full benefits<br><strong>Schedule</strong>: FT 40 hrs/week, with rotational on-call responsibilities<br><strong>Location</strong>: North Philadelphia, PA</p><p>WAA, a 501(c)3 nonprofit agency, is Philadelphia’s leading domestic violence advocate and service provider and among the largest domestic violence agencies in the country. 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