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"array_path" => "revision_uid.0.entity" ] ] "title" => array:1 [ 0 => array:1 [ "value" => "Senior Business Systems & Operations Manager" ] ] "created" => array:1 [ 0 => array:1 [ "value" => "1662488670" ] ] "changed" => array:1 [ 0 => array:1 [ "value" => "1662488808" ] ] "promote" => array:1 [ 0 => array:1 [ "value" => "0" ] ] "sticky" => array:1 [ 0 => array:1 [ "value" => "0" ] ] "default_langcode" => array:1 [ 0 => array:1 [ "value" => "1" ] ] "revision_default" => array:1 [ 0 => array:1 [ "value" => "1" ] ] "revision_translation_affected" => array:1 [ 0 => array:1 [ "value" => "1" ] ] "metatag" => array:7 [ 0 => array:2 [ "tag" => "meta" "attributes" => array:2 [ "name" => "title" "content" => "Senior Business Systems & Operations Manager | TransWork" ] ] 1 => array:2 [ "tag" => "meta" "attributes" => array:2 [ "name" => "description" "content" => "If you think you have what it takes but don't necessarily meet every single point listed below, please apply - you could be exactly who we are looking for!" ] ] 2 => array:2 [ "tag" => "link" "attributes" => array:2 [ "rel" => "canonical" "href" => "https://transwork.org/jobs/senior-business-systems-operations-manager" ] ] 3 => array:2 [ "tag" => "meta" "attributes" => array:2 [ "property" => "og:image" "content" => "https://transwork.org/sites/default/files/styles/banner/public/2018-08/placeholder.jpg" ] ] 4 => array:2 [ "tag" => "meta" "attributes" => array:2 [ "property" => "og:image:url" "content" => "https://transwork.org/sites/default/files/styles/banner/public/2018-08/placeholder.jpg" ] ] 5 => array:2 [ "tag" => "meta" "attributes" => array:2 [ "property" => "og:image:secure_url" "content" => "https://transwork.org/sites/default/files/styles/banner/public/2018-08/placeholder.jpg" ] ] 6 => array:2 [ "tag" => "meta" "attributes" => array:2 [ "name" => "twitter:image" "content" => "https://transwork.org/sites/default/files/styles/banner/public/2018-08/placeholder.jpg" ] ] ] "path" => array:1 [ 0 => array:3 [ "alias" => "/jobs/senior-business-systems-operations-manager" "pid" => "455" "langcode" => "en" ] ] "menu_link" => [] "body" => array:1 [ 0 => array:3 [ "value" => """ <p>If you think you have what it takes but don't necessarily meet every single<br />\r\n point listed below, please apply - you could be exactly who we are looking for!</p>\r\n \r\n <p>Panorama is a platform for social change dedicated to solving the world’s<br />\r\n most intractable problems. Our goal is to maximize social impact by<br />\r\n partnering with visionary leaders, social entrepreneurs, nonprofit<br />\r\n organizations, and the private sector to codevelop solutions with audacious<br />\r\n thinking, radical collaboration, and bold action. Panorama’s value<br />\r\n proposition is helping partners to operate in smarter, more impactful, and<br />\r\n more efficient ways.</p>\r\n \r\n <p>The Panorama Group is a community of organizations that includes:<br />\r\n • Panorama Global, a social impact nonprofit that empowers changemakers<br />\r\n through radical collaboration,<br />\r\n • Panorama Strategy, a social purpose consultancy that accelerates progress<br />\r\n for clients through audacious thinking, and<br />\r\n • Panorama Action, which mobilizes voices and resources through bold action.</p>\r\n \r\n <p>Position Summary<br />\r\n Panorama Global is looking for an experienced and results-driven Senior<br />\r\n Business Operations Manager to align Panorama’s business systems strategy<br />\r\n to departmental and organizational objectives. The manager will act as a<br />\r\n strategic partner to ensure we have the right technology, security, and<br />\r\n processes in place for the smooth functioning and continued growth of the<br />\r\n organization. This role will also oversee the maintenance, configuration,<br />\r\n reliable operations, and security of Panorama’s systems.</p>\r\n \r\n <p>The successful candidate will have a strong track record in developing and<br />\r\n executing a systems and security strategy according to business needs and<br />\r\n objectives, as well as implementing and maintaining systems and processes<br />\r\n that enable employees to work efficiently, securely, and seamlessly across a<br />\r\n variety of platforms.</p>\r\n \r\n <p>This exempt, full time position reports to the Director, Business Strategy<br />\r\n and Operations. This position is available on a fully remote basis within the<br />\r\n United States.</p>\r\n \r\n <p>Essential Duties & Responsibilities<br />\r\n Systems Management<br />\r\n • Manage Panorama’s suite of business software applications that are used<br />\r\n for grantmaking, website content management, timekeeping, payroll,<br />\r\n accounting, performance management, project management, recruiting, and more.<br />\r\n • Review and evaluate systems needs across the organization and make<br />\r\n recommendations for new or updated systems that meet business objectives.<br />\r\n • Configure Salesforce NPSP to fit business needs including managing user<br />\r\n permissions, workflows, integrations, and Experience Cloud.<br />\r\n • Lead the review and selection process for any new system implementation<br />\r\n including researching options, determining criteria, and managing<br />\r\n implementation and integration with existing systems.</p>\r\n \r\n <p>Cybersecurity & Risk Management<br />\r\n • As the cyber security threat landscape evolves, and in partnership with a<br />\r\n managed IT service provider, lead in developing and recommending strategies<br />\r\n to improve upon Panorama’s security. Stay up to date on best practices for<br />\r\n protecting against cyber risks.<br />\r\n • Respond to second-tier user requests for assistance, triaging and<br />\r\n coordinating with external IT support as needed.<br />\r\n • Coordinate with external IT support on risk mitigation and IT compliance.</p>\r\n \r\n <p>Leadership & Management<br />\r\n • Collaborate on the development of an internal knowledge management and<br />\r\n governance strategy deployed through Microsoft SharePoint.<br />\r\n • Optimize processes and lead process improvement.<br />\r\n • Lead team-wide training and create internal “how-to” process<br />\r\n documentation and manuals.<br />\r\n • Supervise the Office and Operations Coordinator and oversee daily systems<br />\r\n administration and management of hardware inventory.</p>\r\n \r\n <p>Typical Knowledge, Skills, and Abilities<br />\r\n • Bachelor's degree in business administration, non-profit administration<br />\r\n or other relevant fields, or equivalent work experience<br />\r\n • Minimum of 10 years of professional experience with 5+ years of relevant<br />\r\n experience in non-profit operations or managing enterprise systems and<br />\r\n technology architecture<br />\r\n • Experience managing organizational cybersecurity plans, risk assessment<br />\r\n and management, and responding to security incidents<br />\r\n • Working knowledge of nonprofit operations and software systems to support<br />\r\n programs and fundraising<br />\r\n • Supervisory experience<br />\r\n • Experience working directly with end users and translating technical<br />\r\n requirements for non-technical stakeholders<br />\r\n • Ability to think critically and solve problems<br />\r\n • Certified Salesforce Administrator or equivalent experience including<br />\r\n NPSP, Outbound Funds, Flow/Process Builder, Experience Cloud, SSO, Apsona<br />\r\n • Experience with Tableau, Microsoft 365 and Asana, and knowledge of<br />\r\n software integration tools like Zapier<br />\r\n • Experience with website hosting, DNS, and content management applications<br />\r\n • Ability to work independently or as part of a team with minimal<br />\r\n supervision and come up with creative solutions<br />\r\n • Outstanding attention to detail and organizational skills, with the<br />\r\n ability to prioritize and handle simultaneous assignments while adapting to<br />\r\n changing deadlines, personalities, priorities, and workflow with success and accuracy<br />\r\n • Excellent interpersonal and communication (written and oral) skills<br />\r\n • Demonstrated commitment to diversity, equity, and inclusion and<br />\r\n Panorama’s values.<br />\r\n • Fluency in written and spoken English</p>\r\n \r\n <p>Desired Qualifications<br />\r\n • Bachelor's degree in business administration, non-profit administration<br />\r\n or other relevant fields, or equivalent work experience<br />\r\n • Additional language proficiencies welcomed</p>\r\n \r\n <p>This job description is subject to change at any time.</p>\r\n \r\n <p>Compensation & Benefits<br />\r\n The starting salary for this position is $105,000 annually alongside a<br />\r\n comprehensive benefits package including:</p>\r\n \r\n <p>• 90-100% employer-paid monthly premiums for employee-only medical coverage<br />\r\n depending on individual plan selection and 15% employer-paid contribution<br />\r\n toward dependent coverage premiums<br />\r\n • 99% employer-paid monthly premiums for employee-only dental and vision<br />\r\n coverage (family members can be added at employee cost),<br />\r\n • Flexible spending account options for health, dependent care, and transit<br />\r\n • 100% employer-paid monthly premiums for life insurance, short-term<br />\r\n disability, and accidental death and dismemberment insurance<br />\r\n • 401(k) safe harbor plan with non-elective 3% employer contribution<br />\r\n • Employer subsidized wellness membership with ClassPass<br />\r\n • Employer-paid Employee Assistance Program which includes employee +<br />\r\n dependent access to counseling services of up to 6 sessions per issue<br />\r\n • Up to $500/year per employee in matching contributions to eligible<br />\r\n 501(c)(3) charitable organizations.<br />\r\n • Flexible paid time off<br />\r\n • Employer-sponsored supplemental paid family medical leave benefit of up<br />\r\n to 16 weeks after 90 days of consecutive employment<br />\r\n • Flexibility to work from home anywhere in the U.S. (we provide the technology)<br />\r\n • Commitment to professional development and growth</p>\r\n \r\n <p>How to Apply<br />\r\n Interested candidates should submit a resume and optional cover letter on our<br />\r\n Careers Page portal.</p>\r\n \r\n <p>Applications will be reviewed on a rolling basis, with priority consideration<br />\r\n given to applications received by Wednesday, September 14 at 5pm PDT.</p>\r\n \r\n <p>Panorama is committed to creating a diverse team and is proud to be an equal<br />\r\n opportunity employer. We know that representation matters in the workplace<br />\r\n and with our partners; to that end we are committed to a hiring process<br />\r\n grounded in equity and inclusion. All qualified applicants will receive<br />\r\n consideration without regard to race, color, religion, citizenship or<br />\r\n immigration status, national origin, genetic information, gender identity,<br />\r\n gender expression, sexual orientation, marital status, veteran status,<br />\r\n political ideology, the presence of any physical, mental, or sensory<br />\r\n disability, age, or any other status or characteristic protected by federal,<br />\r\n state, or local law.</p>\r\n \r\n <p>Panorama complies with federal and state disability laws and makes reasonable<br />\r\n accommodations for applicants and employees with disabilities. If reasonable<br />\r\n accommodation is needed to participate in the job application or interview<br />\r\n process, to perform essential job functions, and/or to receive other benefits<br />\r\n and privileges of employment, please contact our People & Culture team at<br />\r\n careers@panoramaglobal.org.</p>\r\n \r\n <p>In compliance with federal law, all persons hired will be required to verify<br />\r\n identity and eligibility to work in the United States and to complete the<br />\r\n required employment eligibility verification form upon hire. Panorama<br />\r\n participates in the federal E-Verify system. All candidates should review the<br />\r\n E-Verify Participation and Right to Work posters for more information.</p>\r\n \r\n <p>Final offer will be contingent on the completion of a successful background<br />\r\n check.</p>\r\n """ "summary" => "" "format" => "full_html" ] ] "field_agree_to_allow" => [] "field_agree_to_receive" => [] "field_application_deadline" => [] "field_application_instructions" => array:1 [ 0 => array:2 [ "value" => """ <p>Interested candidates should submit a resume and optional cover letter on our Careers Page portal.</p>\r\n \r\n <p>Applications will be reviewed on a rolling basis, with priority consideration given to applications received by Wednesday, September 14 at 5pm PDT.</p>\r\n """ "format" => "full_html" ] ] "field_application_start_date" => [] "field_business_name" => array:1 [ 0 => array:1 [ "value" => "Panorama Global" ] ] "field_company_logo" => [] "field_confirm_rules" => [] "field_confirm_terms" => [] "field_contact_email" => array:1 [ 0 => array:1 [ "value" => "careers@panoramaglobal.org" ] ] "field_contact_email_transwork" => [] "field_contact_name" => array:1 [ 0 => array:1 [ "value" => "Sadie Blake" ] ] "field_contact_name_transwork" => [] "field_contact_phone" => [] "field_contact_phone_transwork" => [] "field_contact_title" => array:1 [ 0 => array:1 [ "value" => "Talent Acquisition Specialist " ] ] "field_date_close" => array:1 [ 0 => array:1 [ "value" => "2022-10-06" ] ] "field_date_posted" => array:1 [ 0 => array:1 [ "value" => "2022-09-06" ] ] "field_education" => [] "field_employer" => [] "field_experience_level" => [] "field_industry" => array:1 [ 0 => array:3 [ "target_id" => "25" "entity" => array:19 [ "tid" => array:1 [ 0 => array:1 [ "value" => "25" ] ] "uuid" => array:1 [ 0 => array:1 [ "value" => "bef57089-4583-4e51-92be-80746c7e0c30" ] ] "revision_id" => array:1 [ 0 => array:1 [ "value" => "25" ] ] "langcode" => array:1 [ 0 => array:1 [ "value" => "en" ] ] "vid" => array:1 [ 0 => array:3 [ "target_id" => "industry" "entity" => array:9 [ "uuid" => "f0df3ba2-417b-48af-9a18-072913dafd78" "langcode" => "en" "status" => true "dependencies" => [] "name" => "Industry" "vid" => "industry" "description" => null "weight" => 0 "new_revision" => false ] "bundle" => "taxonomy_vocabulary" ] ] "revision_created" => array:1 [ 0 => array:1 [ "value" => "1567107689" ] ] "revision_user" => [] "revision_log_message" => [] "status" => array:1 [ 0 => array:1 [ "value" => "1" ] ] "name" => array:1 [ 0 => array:1 [ "value" => "Nonprofit" ] ] "description" => array:1 [ 0 => array:2 [ "value" => null "format" => null ] ] "weight" => array:1 [ 0 => array:1 [ "value" => "0" ] ] "parent" => array:1 [ 0 => array:1 [ "target_id" => "0" ] ] "changed" => array:1 [ 0 => array:1 [ "value" => "1567107689" ] ] "default_langcode" => array:1 [ 0 => array:1 [ "value" => "1" ] ] "revision_default" => array:1 [ 0 => array:1 [ "value" => "1" ] ] "revision_translation_affected" => array:1 [ 0 => array:1 [ "value" => "1" ] ] "metatag" => array:6 [ 0 => array:2 [ "tag" => "meta" "attributes" => array:2 [ "name" => "title" "content" => "Nonprofit | TransWork" ] ] 1 => array:2 [ "tag" => "link" "attributes" => array:2 [ "rel" => "canonical" "href" => "https://transwork.org/taxonomy/term/25" ] ] 2 => array:2 [ "tag" => "meta" "attributes" => array:2 [ "property" => "og:image" "content" => "https://transwork.org/sites/default/files/styles/banner/public/2018-08/placeholder.jpg" ] ] 3 => array:2 [ "tag" => "meta" "attributes" => array:2 [ "property" => "og:image:url" "content" => "https://transwork.org/sites/default/files/styles/banner/public/2018-08/placeholder.jpg" ] ] 4 => array:2 [ "tag" => "meta" "attributes" => array:2 [ "property" => "og:image:secure_url" "content" => "https://transwork.org/sites/default/files/styles/banner/public/2018-08/placeholder.jpg" ] ] 5 => array:2 [ "tag" => "meta" "attributes" => array:2 [ "name" => "twitter:image" "content" => "https://transwork.org/sites/default/files/styles/banner/public/2018-08/placeholder.jpg" ] ] ] "path" => array:1 [ 0 => array:1 [ "langcode" => "en" ] ] ] "bundle" => "industry" ] ] "field_job_status" => [] "field_job_summary" => [] "field_job_type" => array:1 [ 0 => array:1 [ "value" => "1" ] ] "field_link_to_apply" => array:1 [ 0 => array:3 [ "uri" => "https://panorama.freshteam.com/jobs/aCJEyonAcz8v/senior-business-systems-and-op…" "title" => "Apply Here" "options" => [] ] ] "field_location" => array:1 [ 0 => array:1 [ "value" => "Remote within the United States" ] ] "field_organization_website" => [] "field_salary" => [] "field_salary_annual_minimum" => [] "field_salary_hourly_minimum" => [] "field_salary_range_maximum" => [] "field_salary_range_minimum" => [] "field_salary_type" => [] "field_skills" => [] "field_work_location" => [] ]
